An Austinite’s Take on the New Amazon Books Store
April 17, 2018  |  By Amanda Reed

I’m a big book nerd. When I was younger, I told my parents I wanted to be a librarian when I grew up. Nowadays on any given trip to Target, I’ll take a stroll through the book section and get scan-happy with the Goodreads app, adding to my growing “Want to Read” list. So, it should come as no surprise that on a recent date night out, I told my husband we couldn’t leave The Domain before checking out Austin’s new Amazon Books store. The Austin location, which opened on March 6, is the first in Texas and 14th in the…Read More

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Retail Innovation Lounge Returns to Austin on March 10
March 7, 2018  |  By Greg Earl

As SXSW approaches, Austin is preparing to descend into ten days of madness brought on by the four main pillars of SXSW: Interactive, Film, Music and Traffic. Amongst the hundreds of sessions happening next week, a stand-out event in retail will take place on Saturday, March 10, as some of retail’s greatest minds and thought leaders converge at the 2018 Retail Innovation Lounge. The event, taking place at Max’s Wine Dive in downtown Austin, will bring together leading retail and brand executives and technology innovators for a day of keynotes, panels and networking. Sponsors of this year’s Retail Innovation Lounge…Read More

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Online Privacy: Opting Out is Not an Option
March 2, 2018  |  By Jenna Jordan

Sharing personal information often feels like today’s digital currency. By opting in and giving away details like an email or birthday, shoppers can receive a discount on a retailer’s website. The ability to tick a box leads shoppers to believe that they have a say if information can be gathered about them, but anyone with a mobile phone or internet connection really doesn’t have a choice. Information is being gathered, whether you opt in or not. Thinking about online privacy can be overwhelming. It makes you wonder if there is even such a thing as privacy in today’s “information overload”…Read More

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A Look Ahead: 2018 Retail and Ad Tech Predictions
December 7, 2017  |  By Catherine Seeds

At Ketner Group, we live and breathe retail, grocery, consumer and ad tech day in and day out. It’s what we love to do, and, more importantly, why our clients hire us! It is literally our job to stay “in the know” on what the latest trends are in those industries and use those hooks to create media coverage-worthy storylines for each of our clients. This year has certainly seen plenty of breaking news stories (shocker, mostly about Amazon), trends that didn’t and did surprise us (chatbots will rule the world and digital platforms need to step up their game…Read More

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Black Friday Forecasts
November 20, 2017  |  By Ketner Group

This blog was written by our intern, Jenna Jordan For many Americans, Thanksgiving signals countless things: the beginning of the holiday season, spending time with family, reflecting on what you’re grateful for, or eating too much of your favorite homemade dishes. Sometimes it’s all of the above! But for more than 70% of Americans planning to holiday shop, Thanksgiving marks the “official” start of Black Friday. Even before the turkey-induced drowsiness wears off, many are already planning where to find the best discounts. This Black Friday however, discounts have already begun weeks in advance, both in brick-and-mortar stores and online….Read More

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From Monster Mash to Holiday Dash
November 2, 2017  |  By Greg Earl

If you’re like us at the Ketner Group, you were probably on edge throughout the entire month of October, constantly looking over your shoulder for frights, fears, ghouls, etc. The good news is that Halloween is now over, so we can relax and enjoy our trick-or-treating spoils, including candy corn, candy apples and nickels from the elderly woman around the corner. Yet, as the spookiest time of the year ends, the retail industry is approaching the scary unknown: the holiday season. The biggest shopping time of the year says a lot about the health of the industry. How is the…Read More

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Did Amazon Find the Key to Shoppers’ Happiness?
October 26, 2017  |  By Jeff Ketner

Leave it to Amazon to keep things interesting. Now, in addition to same-day delivery of just about anything, Amazon can walk your dog, clean your house, install and set up your new refrigerator, let selected neighbors in, leave your packages securely inside your home, and who knows what else. I’m talking, of course, about Amazon Key. Like everything else they do these days, Amazon’s announcement is big news for the retail industry. Available exclusively for Prime members, Amazon Key includes an in-home kit with a cloud-enabled indoor security camera and compatible smart lock for $249. According to an Amazon press…Read More

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Taking a Look Back at Shop.org 2017
October 9, 2017  |  By Adrienne Newcomb

At the end of Sept., Mariana and I ventured to the West Coast for Shop.org 2017: This is Digital in Los Angeles. We were excited to see what NRF had in store for the re-invigorated annual conference. Shop.org Gets a New Focus and a Fresh Look Until now, Shop.org’s focus had been squarely on eCommerce. This year, however, NRF shifted the event’s focus to include all things digital, bringing new vendors, perspectives and content into the limelight. Having attended last year’s Shop.org in Dallas, I can say that the show sure did look different! NRF refreshed the branding with brighter,…Read More

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The State of the Retail Workforce
September 22, 2017  |  By Greg Earl

It seems like clockwork that every few months, weeks or even days we see people panicking about robots taking over the world. Being one of the eye-grabbing headlines out there, many publications are very willing to suggest that entire industries will be destroyed by technology (or maybe millennials). This fear of change, along with talk of the so-called “Retail Apocalypse” (which was appropriately debunked on our blog last month), has left some questioning the future of the retail worker. However, there’s no need for associates to worry. The truth is that there’s still plenty of opportunity for them to thrive…Read More

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What to Expect at Shop.org 2017
September 12, 2017  |  By Adrienne Newcomb

The Ketner Group team is gearing up for the busiest time of year for our retail clients, and we’re kicking things off with Shop.org, Sept. 25-27, in Los Angeles. This year, Shop.org is focused on bringing fresh content to attendees with keynotes from Tyra Banks and Kobe Bryant and a number of new opportunities to network and engage with industry peers. In addition, Shop.org has partnered with Fast Company to provide a unique series of sessions focused on innovation. We’re excited to see all of the changes at Shop.org this year! KG Clients at Shop.org A number of Ketner Group…Read More

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