How a Retailer’s Mobile App Could be it’s Best Friend
April 29, 2014  |  By Ketner Group

This blog post originally appeared on Digby’s The Mobile Retail Blog, contributed by Caitlin New Last weekend I went to a big box home goods store, lets call them Cot, Tub & Forever, armed with its mobile app and a few gift cards from the holidays that were burning a hole in my pocket. As an experienced shopper, PR/marketing communicator and retail technology professional—skills that could be my best or worst enemy while shopping—I shopped with an analytical eye on how the home goods retailer used its mobile app to improve my in-store experience. I’d like to start with the ways this retailer’s…Read More

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NRF 2014: The REALLY Big Show
February 4, 2014  |  By Jeff Ketner

If you could sum up the NRF 2014 show in one word, it would have to be “big.” And this time, as attendees know, it was “REALLY big!” Our Ketner Group team descended upon New York recently along with 30,000+ other NRF attendees, and the show was big in every way: More attendees than ever. More exhibitors on three different levels of the Javits Center. More social buzz (check out the #NRF14 social  infographic from the National Retail Federation). And for Ketner Group, a full schedule of editor and analyst meetings for our retail technology clients. It was an exhilarating,…Read More

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Retail’s Big Show Will Showcase Hot Technologies For 2014
January 7, 2014  |  By Ketner Group

It’s NRF time again and the Ketner Group Team is getting ready to head out to New York next week to attend the Big Show! Leading up to what should be a convention full of new and trending retail technologies, renowned retail industry analyst, Forbes contributor and Ketner Group friend, Paula Rosenblum, shares in her most recent article, “Retail’s Big Show Will Showcase Hot Technologies For 2014,” what she predicts to be the best selling retail technology solutions of the year on display at retail’s “Big Show” next week. This year, Rosenblum expects the biggest tech trends to focus on keeping consumer satisfaction and attention with competitive prices and seamless online…Read More

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Retail’s Reinvention: Back to the Future?
April 24, 2013  |  By Jeff Ketner

I’ve been reading and thinking about retail innovation a lot lately, which is no surprise. After all, many of our clients here at Ketner Group are retail tech companies, and retailers have been reinventing themselves at a furious pace in recent years as they seek new ways to compete with Amazon. One of the things that intrigued me is a recent Reuters article about Walmart’s “radical plan” to have its customers deliver packages to online buyers. The plans are still in the early stages, but as the article explains, “shoppers could tell the retailer where they live and sign up…Read More

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SXSW Interactive 2013: Mobile First
March 14, 2013  |  By Ketner Group

This blog is reposted from Digby’s The Mobile Retail Blog. By Kirsty Hughan, Digby Austin, Texas has just finished playing host to one of the most innovative and forward-thinking technology conferences in the world. South by Southwest Interactive Festival (SXSWi)  is a five day conference and trade show dedicated to the advancement of digital creativity and hosts sessions by industry leaders addressing cutting-edge concepts unfolding in the world of technology. Mobile has been an exponentially growing industry in the last few years, both in widespread use as well as capability. We’ve seen mobile websites, apps and commerce explode, but what should we…Read More

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NRF 2013: What Editors and Analysts are Predicting
November 22, 2012  |  By Jeff Ketner

They don’t call NRF “Retail’s Big Show” for nothing! Ketner Group has attended NRF for the past 13 years, and year after year, it’s the ONE show that matters more than any other – and a great place to connect with retail’s leading editors and analysts. We asked a number of our friends in the editor and analyst communities to share their insights about NRF, and you’ll be interested in seeing their thoughts on retail trends, technologies, and the biggest surprises of 2012. What will you be looking for at NRF 2013, in terms of retail trends and technology? Jordan…Read More

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Favorite memories of NRF – A Look Back at 12 Years of the Big Show
November 13, 2012  |  By Ketner Group

This year, Ketner Group will have officially been going to the NRF Show for 13 years. A lot has changed since Jeff’s first trip to the Big Show in 2000 – an attack on our country, two wars, two presidents, a few recessions, numerous technology advances, just to name a few.  We have been very lucky over the past twelve years to support more than 12 different clients at NRF, and make so many great friends along the way.  Going to New York every January is something our team looks forward to every year, and this year, we are excited…Read More

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NRF in NYC: KG’s Highlights for 2013 Attendees
November 9, 2012  |  By Ketner Group

It’s that time of year again…NRF is just around the corner! While some of you are seasoned NRF vets like ourselves, we know that a few tips on coffee shops, lunch hot spots and popular sights might be useful for the newbies! New York City in January can be brutal, but this city truly never sleeps, so we’ve got just the stuff to pull you out of the cold stupor of winters in the Empire City and have a great time at NRF! See the Theatre! The KG Team always tries to see a Broadway show every time we head…Read More

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April 2012: Retail Technology’s Landmark Month
May 10, 2012  |  By Jeff Ketner

For those of us who spend our working hours focused on retail technology, April 2012 was a landmark month, for two reasons. First, IBM announced that it was selling its POS business to Toshiba on April 16 – exiting the business that it started nearly 40 years ago and dominated for decades. To someone who started his retail tech PR and marketing career working with POS companies such as Wincor Nixdorf, Triversity and 360Commerce, this was a watershed event. IBM owned the POS industry. To other POS hardware manufacturers, IBM was the #1 competitor and the standard against which they…Read More

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It’s the Most Wonderful (and Stressful) Time of the Year!
November 22, 2011  |  By Catherine Seeds

Hands down, Christmas is my favorite holiday of the year.  And it is just around the corner – the holiday lights, the Christmas carols, the yummy smells of apple cider, Christmas pine, and peppermint! My 6-year old daughter is already giddy with excitement wondering what Santa will leave for her under the tree (she’s hoping for a surfboard and an Apple iTouch) and I’m teaching my 2-year old how to sing Jingle Bells. This weekend, I will be decorating my house from top to bottom in green, red, and gold, and my husband will be up on the rooftop hanging…Read More

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