The State of the Retail Workforce
September 22, 2017  |  By Greg Earl

It seems like clockwork that every few months, weeks or even days we see people panicking about robots taking over the world. Being one of the eye-grabbing headlines out there, many publications are very willing to suggest that entire industries will be destroyed by technology (or maybe millennials). This fear of change, along with talk of the so-called “Retail Apocalypse” (which was appropriately debunked on our blog last month), has left some questioning the future of the retail worker. However, there’s no need for associates to worry. The truth is that there’s still plenty of opportunity for them to thrive…Read More

Read More
KG’s Top 10 Favorite Newsletters
August 17, 2017  |  By Ketner Group

The retail industry is rapidly changing every day, and sometimes, it can be hard to keep up. That’s why our team stays up-to-date by subscribing to newsletters that will alert us on breaking Amazon news, inform us of a good responsive pitch opportunity, or give us insight on an interesting new study. Here are our top 10 favorite newsletters to help us stay in-the-know with all things retail and technology: Industry Dive “Broken out by vertical – Retail and Supply Chain Dive are my top picks – Industry Dive newsletters offer a combination of breaking news and industry insight I…Read More

Read More
Retail Apocalypse or Retail Reinvention?
August 9, 2017  |  By Jeff Ketner

What’s the biggest “fake news” story of 2017? Surprise, it has nothing to do with politics! Instead, it’s the narrative of the “retail apocalypse” that has dominated media coverage of the retail industry this year. The term picked up steam in early 2017 amid reports of large numbers of store closings, and yes, legacy retailers and chronic underperformers including Sears, Radio Shack, Kmart, JCP and many others have announced massive store closings. It is true that some malls and retailers are experiencing a world of hurt. As Sageberry Consulting’s Steve Dennis says, though, “regional malls — and their department store…Read More

Read More
Retailers are fighting back this year on Prime Day
July 14, 2017  |  By Ketner Group

This blog was written by our intern, Madeleine Hatley. Amazon launched their third annual Prime Day starting Monday, July 10. Prime Day 2017 was the biggest sales day in history for Amazon, surpassing both Black Friday and Cyber Monday according to the Amazon press release highlighting the outcome of Prime Day this year. Despite popular opinion, this ‘micro’ holiday is not about boosting sales. It is simply a marketing tactic to advertise their “Prime” membership that guarantees customers fast shipping for an annual fee. And, boy, does it work. Prime Day sales grew by more than 60 percent from last…Read More

Read More
Projected Father’s Day Spending Reaches All-Time High
June 15, 2017  |  By Ketner Group

This blog was written by our intern, Madeleine Hatley. Dads, and retailers, will be getting some extra love this year on Father’s Day, according to the National Retail Federation’s annual survey conducted by Prosper Insight and Analytics. Total spending for the holiday is expected to hit a record high of $15.5 billion. Consumers are spending differently this year and are focused on the experience rather than the gift. For retailers, this means traditional tactics such as ads featuring sporting goods or cars will not suffice. When it comes to marketing around Father’s Day, retailers need to add a personal touch…Read More

Read More
SXSW Gets Intelligent, Raises as Many Questions as Answers
March 22, 2017  |  By Aidan Griffin

SXSW 2017 was a terrific week spent in the presence of some of technology’s brightest minds, music’s best acts and film’s most creative souls. For Ketner Group, the event was a chance to lose sight of reality and dive into the fascinating beyond, the next era of the intersection between technology and humanity. It’s exhausting work, but hey, someone’s gotta do it. It seems that with each passing year, SXSW does a better job of asking questions than providing answers. Maybe that’s because each one-hour session doesn’t do the experts on stage enough justice. How can someone who has dedicated…Read More

Read More
A Marketers Christmas
February 9, 2017  |  By Ketner Group

Moving Beyond The 30 Second Super Bowl Ad Spot This blog was provided by our intern, Daniela Ramirez. The biggest sports event of the year, the Super Bowl, is one of America’s most highly celebrated events. Millions tune in every year to watch two teams go up against one another, competing for the NFL’s biggest title. But this year I tuned in for a different reason, the ads. We all know how expensive these advertising spots for the Super Bowl are and generally only major brands can afford to make the investment. However, I often find myself thinking, “Why would you…Read More

Read More
The Top 5 Technology Trends that Will Ring in 2017
December 29, 2016  |  By Mariana Fischbach

It’s safe to say that 2016 has been a year full of dramatic business and technological innovations within the retail industry. While we began the year emphasizing conversations around omnichannel capabilities and empowering associates to create a great customer experience for their shoppers, we end the year discussing artificial intelligence, virtual reality and technology that helps retailers go head-to-head with Amazon. Debates are already brewing about what will be the biggest retail technology to hit the streets in 2017. To get to the bottom of it, we sat down with our clients over the past few weeks and here are…Read More

Read More
Election 2016 Coverage
November 11, 2016  |  By Ketner Group

Tuesday, November 8, 2016, will forever go down in history as the day America unexpectedly, according to underestimated polling projections, elected its 45th President. Like most of the country, Ketner Group had been keeping an eye on the debates and discussions leading up to the election and are now looking forward to how the country will change under this new leadership. We’ve pulled together some coverage we’ve seen since the announcement of the President-elect that highlight how the election could affect retail as we head into the holiday season: Retail Federation Watching for Donald Trump’s Trade Policy The National Retail…Read More

Read More
Ketner Group Musings on Retail: Finding the Perfect Blend of Technology and People
November 8, 2016  |  By Catherine Seeds

In the past few years, it would seem that the appeal of “traditional” physical retail stores is decreasing. After all, according to the U.S. Department of Commerce, eCommerce grew 14.6% in 2015 with online sales accounting for more than half of total retail sales growth. Even with this tremendous amount of growth in the online channel, the store is still the heartbeat of retail. But the reality is this: What we as shoppers really want, what we crave, is for our favorite retailers to create new and refreshing reasons for us to visit their physical stores. Spoiler alert: it’s all…Read More

Read More