A New Mom’s Take on Amazon

Almost two weeks have passed since Amazon’s most successful Prime Day yet, and between then and now, you’ve likely seen a good deal (no pun intended) of recaps. The purpose of writing this blog is not to provide another analysis of the retail event, but rather to share my Amazon perspective as a new mom.

But before I jump in, here are some highlights from Prime Day:

  • A record-setting 100 million products were sold for an estimated $4.2 billion. (Chain Store Age)
  • Early website difficulties cost the retailer an estimated $72 million in potential sales. (Internet Retailer)
  • Retail Leader breaks down all the numbers you could ever hope to know about Amazon Prime Day here.
  • I enjoyed Retail Dive’s discussion on their podcast, “Conversational Commerce.” Have a listen: Amazon Prime Day cues up the holidays.

Our Amazon spending analysis 

Did you know you can download a report of your complete Amazon spending history? Caution: it may be eye-opening! I spotted the tip in an article and was curious to know just how much money we’ve spent over the years.

My husband and I jumped on the Prime bandwagon early in our marriage, lured by the free shipping. In 2015, we placed a mere 13 orders from Amazon – probably just breaking “even” if you compare the average cost of shipping against the annual membership price. By the next year, that number jumped to 76, as we used e-commerce more and more to fulfill our personal and household needs.

Drumroll please… in 2017, my husband and I spent more than $3,500 on Amazon. Seeing a dollar amount that included a comma was a bit shocking, but I felt more at ease when I evaluated the nature of these purchases: we weren’t just buying impulsively when we saw a good deal. The 124 orders made last year for the Reeds will tell you a lot about our stage of life. In addition to pantry staples, toiletries, and dog food, we also bought: everything to “complete” our Amazon baby registry; gifts for Christmas and birthdays; and a significant amount of diapers and wipes.

Another status check

We’re more than halfway through 2018, and the Reed family is on track to surpass the number of orders placed on Amazon last year – 79 so far! And I’ll tell you what – not much has changed.

  • After my maternity leave, I splurged for a robot vacuum cleaner to make keeping up with chores easier on this working mama.
  • As our daughter became more mobile, our shopping cart was full of baby gates to try and items to “baby proof” our home.
  • When we threw our daughter’s first birthday party last month, I turned to Amazon for everything from her outfit to balloons.
  • What’s that? My daughter needs a Disney-themed outfit for a dress-up day at daycare? Thanks, Amazon! And clothes for me too, please. I don’t have time to shop in-store, and Amazon returns are just so dang easy.

I would be lying if I said our Amazon purchasing habits aren’t instinctual. It’s a habit now – we have a need, and we turn to Amazon first. We even purchased Dash Buttons for laundry detergent and dog treats. Amazon deliveries grace our doorstep weekly. We ‘Prime Now’ – is that a verb? – groceries when we’re in a pinch. We’ve taken advantage of the expanded streaming benefits, most recently binging “Downton Abbey” on Prime Video. As our family grows, and the demands on our time do too, I can’t imagine our Amazon activity slowing down.

I’m in good company

After my deep dive into the spreadsheet of our spending, I was curious to know how my Amazon lifestyle compared to friends. So, I created a simple Survey Monkey questionnaire, shared the link via Facebook, and watched the responses roll in…

“I tend to purchase on Amazon out of convenience, even if an item is more expensive.”

“I set up Amazon subscriptions for things I want to or tend to forget about – toothbrushes, air vent filters… I know when they are delivered, it’s time for me to change them out.”

“I use Amazon even more now that they have same-day, one-day and Prime Now shipping speeds.”

“I buy as much as I can online to save myself from making trips to the store.” 

“Amazon makes my life easier!”

Other insights:

  • More than 50 friends participated, and all but two said that the price increase ($99/year to $119) would not affect their decision to renew their Prime Membership. Yes, it was a large jump, percentage-wise, but the pros of “being Prime” still outweighed the cons.
  • The amount of money my friends spent in 2017 varied greatly, ranging from $400 to as much as $8,000.
  • Most friends were on-track in 2018 to spend the same as they did last year or more.

As much as I love a good bargain… 

You may be thinking, “So Amanda, what did you buy on Prime Day?” And the answer, my friends? Coincidentally, not a thing. I love Amazon as much as my friends do, apparently, but I’m more excited about the day-to-day convenience and experience than I am about a 36-hour promotional event.