When you ask a PR professional about what they do on a daily basis you almost always get the same frustrating answer, “no two days are ever the same in PR!” At least, that’s what I always heard when I was in college and trying to get a sense of my future in the industry. And if you’re reading this blog, you’re probably looking for a better answer than that.
I plan to do my best to describe an actual day, start to finish, that I’ve had as an assistant account executive (or AAE for short) at Ketner Group Communications – even though it is true… no two days are the same in PR.
A day in the life at the NYC office
So a little bit about me – I joined Ketner Group as an intern in the spring of 2020 and upon my graduation from Marist College in May of 2021 I became a full-time AAE! (Check out my previous blog entries to learn more about what I do outside of the 9:00-5:00.)
I work in Ketner Group’s NYC office which sits right across from Lincoln Center and is even closer to the set of Live with Kelly and Ryan on ABC. I work from the office about two times a week and the other days I work from my apartment or a local coffee shop.
On this cold winter Monday, I started my day as every New Yorker should, with a bagel (paid for by KG’s monthly snack budget – we all get to spend $15 a month on snacks!).
Starting the workday
One of my favorite things about working for Ketner Group is that my role changes on every client account.
For example, sometimes I am primarily in charge of media relations while other times I lead content development, and other times I support my more senior team members with miscellaneous tasks as they come up. My account managers send weekly tasks lists on Mondays and are always one email or Slack message away for any questions I may have.
After checking my email and reading up on retail tech news, which I do every day, I began my first item on my to-do list: sending out a pitch. I used Cision to help build the media list with relevant editorial contacts at both trade and top-tier publications.
Then I switched hats, so to speak, and drafted a bylined article for another client based on an e-book they created. Bylines are my favorite projects. I really love working with our client thought leaders and compiling their ideas into a compelling story.
My after lunch to-do’s
After lunch, the diversity, equity and inclusion (DEI) committee met to discuss our plans for a company survey. Our committee works with The Courage Collective to make sure we are creating a supportive space for everyone and are living up to our company values. The committee is open to anyone so everyone has the chance to have their voices heard.
After the DEI meeting, I attended a client PR Update call. These calls occur regularly with each client as a way to catch up on ongoing tasks and strategy. My colleagues and I met with our client on Zoom and discussed current and future PR initiatives. After the call, our internal Ketner Group team met to make sure everyone knew their roles and responsibilities for the week.
Finally, I signed off at the end of the day and went to see a Broadway show (thanks to the Broadway lottery!).
What two years at Ketner Group taught me
While no two days are the same, there are certainly a few overarching takeaways from my time at Ketner Group. These include:
- The title change from ‘intern’ to ‘AAE’ is a big deal – Since I joined full time, my responsibilities have grown tremendously. But, my previous intern experience (both at KG and elsewhere) set me up for success.
- My team is always there to support me – Whether it’s on a project or with a personal matter, I can always count on my KG team to help.
- Reading the news is essential – I listen to a news podcast every morning and spend about twenty minutes each day perusing the industry newsletters in my inbox. This helps me stay up to date on the happenings in retail tech!
- Fun is just as important as work – At Ketner Group, we know how to have fun. We go to lunches and happy hours, take part in virtual celebrations like Halloween pumpkin painting and hold some great pop culture conversations in our #watercooler channel in Slack.
I couldn’t imagine a better place to have started my full-time career in PR and I would recommend Ketner Group to anyone.