Clients in the News

Taco Bell’s Latest Technology Initiatives: Guest Personalization and Sustainable Packaging
Convenience Store News
NRF 2020: Better Employee-Facing Technology, Better Guest Experience
Ollie’s Bargain Outlet finds value in communication
What Gap Needs To Do Next After Canceling Old Navy Spin-Off
Marketers and Ad Agencies Ask Google Not to Kill Cookies Too Soon
Best of NRF 2020: Top 10 Takeaways
NRF Day 3: Parting Thoughts From the Big Show
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What Chinese brands dominating apparel sales on Amazon means for the US market
Luxury Daily Logo
Google disrupts advertising with decision to phase out third-party cookies on Chrome in 2 years
Clothes maker taps New Generation Computing for efficient product development
Taco Bell Promotes More Menu Personalization With Certona Partnership
Taco Bell Personalizes Its Digital Ordering Experience with Certona
Mobile Payments Today
Taco Bell amps up mobile app personalization efforts
Taco Bell amps up mobile app personalization efforts
Taco Bell personalizes its mobile experience
Taco Bell deploys AI for in-app personalization
GameStop, Dick’s Sporting Goods personalize for digital peak
Predictions About The ANA’s Word Of The Year: Personalization
Kiosk executives highly bullish on 2020
Experts share 2019 retail customer experience predictions
5 Predictions for the Year to Come in Retail
Internet Retailer
Amazon’s Project Zero and the fight to protect your brand online
Luxury Daily Logo
As CCPA approaches, are luxury brands prepared?
Glossy Logo
How DTC brands are marketing to Gen X
5 Things Dollar General is Doing On Top of Opening 1,000 Stores
CMSWire Logo
How Headless Technology Is Changing Ecommerce
Is 2020 the Year of the Influencer Marketing Glow-up?
Smart & Final Upgrades Online Grocery Experiences For Shoppers, Businesses
Boot Barn saddles up kiosks for inventory visibility
Checkout-free startup secures $30M in funding
Black Friday-Cyber Monday Shopping Rush Is Over, But These Trends Are Here To Stay
SoftBank leads $30 million investment in Accel Robotics for AI-enabled cashierless stores
Mobile Marketer
Retailers reap rewards from major bet on social ads during Cyber Weekend
How grocers will serve their brand and the customer in 2020
Specialty retailer Boot Barn taps kiosks to deliver ‘endless aisle’
Convenience Store News
The Future of Fuel Payments
Using AI to Reinvent Retail and CPG: Highlights from Xcelerate 2019, Symphony RetailAI’s User Conference
For Amazon, the future of Alexa offers a portal into users’ homes
Amazon Confirms It’s Opening a Grocery Store, and It’s Not a Whole Foods
Americans making big buys online in the middle of the night
The Self-Service Retail Formula: Know Your Why, Start Small and Prioritize Flexibility
Digital Commerce 360
Next 1000 Spotlight: replatforms its ecommerce site
Survey: Younger shoppers will trade info for convenience
Swanson Health revitalizes online customer experience
Livestreamed shootings have advertisers demanding better safety from sites like Facebook and YouTube
Creating Fulfillment Choice with BOPIS and ROPIS
The beauty of geofencing: Personalizing the “call to action”
With DataXu buy, Roku unveils big ad ambitions
Fashion designer Joseph Ribkoff selects NGC’s PLM suite
Sourcing Journal
Here’s Why Size Inclusivity Should Start With Younger Consumers
Rue21 makes it personal with online shopping
Theatro Enters the Gaming and Hospitality Market with Deployment at the New Coyote Valley Casino
Kibo Buys Monetate, Expanding Personalization Capabilities
Tough Times Makes for Strange Bedfellows
Vista-backed Dallas company making another acquisition
How grocers can get smart with coupons
Startup that puts spotlight on ‘forgotten’ hourly workers gets term sheet for large growth round
7 burning questions about Amazon’s new grocery chain
In The Grocery Business, The World Is On Fire And Industry Leaders Don’t Want To Talk About It
Amazon’s New Grocery Chain to Open by Year’s End?
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‘We’ve had retailers knocking on our door’: How wholesale partnerships opened the door for Vagabond’s US expansion
As Instacart gains ground, tech players organize to take back the last mile
Canadian discount retailer taps Mercatus to drive mobile experience forward
Pinning Down the Dollars: How to Drive Sales on Pinterest
Automated Bartending Machine ‘Tended Bar’ Means No More Waiting in Line for Alcohol
Fast-growing digital marketing agency PMG prepares to triple its Dallas team
On the Slippery Slope to Disintermediation
How clothing firms can fuel growth through strategic PLM
Marketing with memes: A guide to the ins and outs of sharing viral social content
Glossy Logo
How fashion brand The Range cherry-picked wholesale partners to fuel growth
Digital Commerce 360
A winning recipe for Google’s Shopping Showcase ads
Hunkemöller eyes growth with better inventory positioning
Only 18% of c-stores have the right POS infrastructure, says Zynstra
Canadian discounter takes off with mobile loyalty program
Taco Bell finds self-order kiosks improve menu appreciation
Mercatus Partners With AisleOne for Ecommerce Personalization
Digital Commerce 360
Taming of the SKU: Dynamic pricing can reduce food waste and increase profits
Lord & Taylor to be sold to fashion rental firm Le Tote for $100m
When Man and Machine Work Together: How to Best Use Machine Learning
Trade War Brings Fear, Uncertainty, Doubt And Potential Insolvency To Retailers
Winning the Grocery Digital Transformation Game
A Perfect Pairing: How Physical And Digital Combine To Make Beautiful Retail
Geofencing And Mobile Push Notifications: A Match Made In Customer Engagement Heaven
Are retailers prepared for the changing grocery shopper?
Guest Column: How AI Is Saving The Grocery Cart
Increasing Efficiency in Today’s Stores
The unsustainable cost of free returns
Digital Commerce 360
Google Shopping’s new look makes shopping more personalized
Walgreens Adopts Dallas-Based Theatro’s SaaS Solutions for Nearly 10,000 Stores
Walgreens installing IoT voice technology in all U.S. stores
Walgreen’s Deploying AI-Powered Voice Assistant Across the Chain
Walgreens speaks to power of AI
Google Unveils Personalized Shopping Portal, Sets Sights On Amazon’s Product Search Share
To Conquer Instagram’s Explore Ads, Storytelling Must Outweigh Revenue
Navigating Choppy Seas is Supply Chain’s New Reality
End of Life for POSReady 7, Are Retailers Prepared?
Experts’ Analysis: Amazon Prime Day Wrap Up
Report: Amazon Prime Day isn’t just for Prime members any more
Large Retailers See 64% Prime Day One Sales Lift; Glitches Repeat
How Machine Learning Can Optimize Assortment and Retain Customers
Why lots of influencers and websites want to help you shop Amazon’s Prime Day
Survey: Amazon Prime Day Shoppers Set To Check Other Sites
5 Ways Retailers Can Fight Back Against Prime Day. Could One Be Amazon’s Achilles Heel?
Amazon Prime Day is the new Black Friday!
Amazon ‘Prime Day’ becomes phenomenon as rivals jump in
Nearly all major online retailers look forward to Prime Day
The top retailer marketing strategies to compete with Amazon Prime Day
The Journey Towards In-Store Digital Transformation
Snapchat launches ‘Creator Shows’ with Serena Williams, Arnold Schwarzenegger
Consumer ETFs Win on Prime Day Becoming “Summer’s Black Friday”
8 things to know about Prime Day 2019
As Back-To-School And Prime Day Converge, Can Retailers Create A Second ‘Holiday’ Season?
A look at who’s shopping on Amazon Prime Day
Reducing Supermarket Food Waste with Dynamic Pricing
Guest Column: The Frictionless Checkout Emerges
California Closets upgrades showrooms to help customers design better lives
Store Brands
Soup’s on … that is, fresh and healthy soup
4 Tech Trends Shaping the Future of Media and Entertainment
Sourcing Journal
Apparel Brands Stand to Reap the Benefits of Memorial Day, Holiday Sales
Taco Bell president on kiosk: ‘It’s super fun’
Smart grocery technology: Walmart to roll out kitchen-direct delivery
As CBD products hit mass retailers, DTC brands plot competitive strategies
Amazon to End US Restaurant Delivery Service
Grocery Shopping for the Digital Age
Convenience Store News
EloPOS & Elo PayPoint
Hunkemöller boosts bottom line by making most of its assets
Retail Dive
Report: 67% of retailers say omnichannel is a priority
With the Next Salvo, Walmart Offers Free Next-Day Delivery
Study: How common is BOPIS?
‘Solution in search of a problem’: Shoppable video ads struggle with adoption issues
Retail Dive
Eddie Bauer faces $9.8m tab for data breech
TechBytes with Roland Gossage, CEO, GroupBy
Digital Commerce 360
A Digital Marketing Playbook for Holiday 2019
Why Grocers Should Adopt AI and Machine Learning
Speech Technology Magazine’s People’s Choice Awards 2019
Wawa brings digital integration to the convenience store
California Closets Kiosk Conquers Showroom Space Challenges
Walmart Voice Order is one more option for grocery customers, especially young shoppers
Transforming CPG Promotions Through the Power of AI
Using AI to Translate Insight into Action
Internet Retailer
Omnichannel services and challenges: How large retail chains make digital changes to their fleets
Walmart Customizes Conversational Commerce with Google
How AR, AI play into delivering a personalized shopping journey
Adlucent founder moves up, new CEO replaces him
Austin’s Adlucent continues growth, names new CEO
Why Instagram Checkout may be the forerunner of the one-stop retail experience
Think Tank: Understanding the Journey of the Online Luxury Customer
Instagram Expands E-Commerce Push With New Shopping Tool
Total Retail
Instagram Adds Checkout Feature Within its App
Online Grocery Buyers Skew Younger, More Affluent
How Omnichannel Can Beat Back Amazon and Attract Loyal Customers
Elo talks trends in touchscreen technology
Facebook replaces relevance score, changes ad metrics
First Look: The Technology Behind Neiman Marcus’s New Retail Experience at New York’s Hudson Yards
Build a Foundation for Success: Achieving Data Ownership Against the Odds
How Are U.S. Retailers Doing in Omnichannel vs. Other Markets?
Retail Dive
Rue21 to launch BOPIS in over 700 stores
Top Takeaways From Shoptalk 2019: Hint… It’s Personal
Commentary: In the Face of Amazon, Omnichannel Retailers Can Prevail
Retail Dive
Google dives deeper into visual search with shoppable ads in Images
Straight Talk from ShopTalk 2019
Aus retailers lagging on BOPIS service
As competition heats up, retailers focus on implementing ship-from-store capabilities
What Brick-and-Mortar Retailers Can Learn From Payless’s Departure
Report: Amazon to Open its Own Chain of Grocery Stores
Retail Dive
AmazonFresh to feature sposored products on website
Do Consumers Dislike Targeted Personalized Ads?
Retail Dive
Retail Jumps to Biggest Buyer of Mobile Ads in Second Half of 2018
Business Insider
Amazon could be gearing up to reveal Walmart, Kroger, and Aldi’s worst nightmare
California Closets’ Experiential Showrooms Boost Sales 20-30%
Amazon looks to reduce shipping costs, carbon footprint with ‘Amazon Day’ program
Sourcing Journal
Amazon Day Service Lets Shoppers Designate Their Delivery Day
Sourcing Journal
Consumers Love BOPIS, But Retailers Fall Short In-Store
The New Digitally Transformed Store: A Hub For Technology Innovation
Amazon lets Prime members pick which day packages will arrive in effort to curb shipping costs
Brookshire Grocery’s Digital Commerce Engine Enables Omnichannel Convenience
Brookshire Grocery’s Digital Commerce Engine Enables Omnichannel Convenience
With BOPIS, Efficiency and Timeliness Is Key to Bring Back Shoppers to the Service
10 Retailers That Get Buy Online, Pickup In-Store Right
Order Online Pickup In Store Same Day: 300 Secret Shoppers At 10 Top Retailers Getting It Right
Which Retailers Offer the Best “Buy Online, Pickup In Store” Experience?
Mobile Marketer
Study: Mobile powers 76% of large fashion retailers’ web visits
Retail Dive
Mobile powers 76% of large fashion retailers’ web visits
Retail Dive
American Eagle pilots subscription service
Digital Commerce 360
Walmart’s US ecommerce revenue grows 40% in 2018
Kibo and Certona Join Forces to Personalize the Path to Purchase
Kibo Acquires Certona, Adding Personalization To Cloud Commerce Offering
Mobile Marketer
Mobile Shopping Surged 64% During Holidays, Survey Finds
Partnerships Help Weis Markets Compete Online
E-Grocery Still Not Broadly Adopted, But Consumers Demand Convenience
Home improvement Retailing
Canadians Slow to Use BOPIS
New retail technology aims to bring customers back to the store
Total Retail
Total Retail’s 50 Best Retail Tips of 2018
Five steps to omnichannel power
Store Brands
Doing your digital due diligence
Mobile Payments Today
Super Bowl LIII and Tampa Bay Rays lead push for cashless concessions
Study: Canadian retailers lag in a key area of omnichannel retail
Retiring Container Store Founders Kip And Sharon Tindell’s Employee-First Legacy
Total Retail
Data, Differentiation and Retail 2.5 Drive Online Grocery in 2019
Pilot Flying J sets stores on cloud course
The Only Thing You Need to Know About AI
Q&A: Gidon Moshkovitz, Co-Founder and CEO, Tracxpoint
Total Retail
2019 Retail Forecast: The Expansion of Brick-and-Mortar and Flexible Checkout Options
Target rolls out in-store contactless payments
Sourcing Journal
Inventory Management Investments Paying Off as Stock on Hand Plunges 43 Percent
Target Adds 6 Mobile And Contactless Payment Methods
Convenience Store News
NRF 2019: Focusing on the Customer Experience
Mercatus AisleOne Gives Retailers Customer Personalization
5 retail technology trends to watch in 2019
NRF 2019 Day 2 Wrap Up With California Closets Exec
Margin Woes: Online Data Shows Fewer Yet Deeper Promotions in 2018
Best of NRF 2019: Top 10 Takeaways
How a Mobile App, Push Notifications Help City Gear Retain Customers
2019 Technology Preview: Exclusive Tech Forecast From 13 Industry Experts
The State of Omnichannel Retailing
Pilot Flying J Deploying Transformational Store Architecture Solution
Bluefly Jumps on Marketplace Bandwagon
Mercatus Launches Dispatch For Last Mile Fulfillment
‘You can thank Amazon Go’: The Amazon age is transforming the grocery store
Amazon vs. incumbents: How the war to win online grocery will play out in 2019
Omnichannel Retail 2019: Why Mobile Payments Will Become Table Stakes
Mobile Marketer
6 trends that will shape mobile marketing in 2019
Study: Only 27.5% Of U.S. Retailers Offer BOPIS, Trailing UK, France, Germany
Cutting The Cord: How Grocery Retailers Can Delist From Instacart And Other Platforms
Supermarket News
DoorDash eyes driverless vehicles for grocery delivery
How to Retain Your Holiday Customers in the New Year and Beyond
Think Tank: 2019 To Be the Year of Radical Customer Centricity
Digital Commerce 360
The key to e‑commerce personalization: contextual relevancy
Shakeup On Aisle Five: Will Grocery Retailers Abandon Instacart?
Online clothing retailers hunt for better fit to cut costly returns
Mobile Marketer
Mizuno’s app revamp boasts geofencing feature for push campaigns
Delegation of French Tech Start-ups Announced for NRF ‘Big Show’
Internet Retailer
Researchers expect online grocery sales to continue growing fast in 2019 and beyond
The New Digital Battlefront: Grocery And Convenience Stores
2019 Outlook: The Year Grocers Bridge the Digital and Physical
Winning Retailers Separate Themselves with Efficient Supply Chain Management, Research Shows
Mobile Marketer
Disruptor of the Year: Amazon Go
Canadian Grocer
Look ma, no driver!
The Importance of Click-and-Collect Cannot Be Denied
Is BOSS the new BOPIS?
Spelling out the omnichannel alphabet soup
Report Finds U.S. Retailers Underperforming in Key Omnichannel Categories
Best Buy Is Catching Up With Amazon In The Last Mile
The Meal-Kit Industry Is Dying: Ready-Made Meals And In-Store Prepared Meals Are The Next Big Thing
‘Cyber Monday Week’ a Win With Tactical Markdowns
U.S retailers lag in ‘click and collect’ capabilities
Retailers fall short in BOPIS offerings
Grocery Retail 2019: Five predictions
As Amazon lurks, Instacart positions itself as grocery stores’ best friend
Cyber Monday 2018: Top Online Shopping Day of All Time in the U.S.
3 tips for increasing e‑commerce security during the holidays
To optimize fulfillment, logistics have to play along
Solving the Post-Holiday Returns Problem
Continuing Education: 11 Skills Leaders Should Develop
Black Friday mobile shoppers smash previous single-day record
‘Smart’ or Not, A.I. Is Playing a Crucial Role in Ensuring Food Safety
Thanks, Austin: 20 tech leaders share what they’re grateful for
Target’s Slump Deepens Retail Malaise Just in Time for Holidays
Free Shipping Becomes a Blessing and Curse at Amazon and Target
How are advancements in technology changing the ways retailers interact with consumers?
Walmart gives employees more control over schedules
An online marketplace wants in on the home installation game
eBay adds home installation and assembly services to its marketplace
Retailers are testing a new holiday-inspired ad product on Pinterest
Amazon Offering Free Shipping With No Purchase Minimum This Holiday Season
Target Unveils ‘Skip-The-Line’ Checkout Ahead Of Holiday Season
Taking Stock of Inventory Automation
Business Insider
Target is copying Walmart and eliminating the most dreaded part of holiday shopping
Sourcing Journal
Despite Benefits, Retailers Have Been Slow to Adopt Click-and-Collect
Walmart Rolls Out On-The-Spot ‘Check Out With Me’ Feature, In-App Store Maps
A Sneak Peek at Sam’s Club’s High-Tech Dallas Innovation Center
Target Expands Same-Day Delivery And Free 2-Day Shipping
Target clears 250K square feet of space for toy experiences
Albertsons Brings Digital Marketplace to Life
Albertsons’ New Grocery Ecommerce Platform Will Leverage Digital to Optimize Physical Operations
Albertsons Cos. Debuts Its Online Marketplace For Third-Party Sellers
‘They cut to the bone’: How Sears’ cost-cutting strategy sealed its fate
The Demise of Sears: Retail Experts Weigh In
Omnichannel Fulfillment Made Easier: Retired Stores Become Distribution Centers
‘It’s the Amazon approach’: Post-IPO, Farfetch’s path to profitability
Glossy Logo
How Walmart’s new acquisitions make it a hub for size inclusive brands
Uber May Re-Enter Grocery Delivery Following Failed Walmart Pilot
USPS Proposing Rate Increases on Parcels in 9%-10% Range
Total Retail
U.S. Postal Service Proposes Significant Parcel Rate Hike
Three pre-peak strategies to fine tune mobile ready for Christmas
Glossy Logo
‘It’s the Amazon approach’: Post-IPO, Farfetch’s path to profitability
The Must-Dos for Successfully Implementing Frictionless Checkout
The Vitamin Shoppe Enhances Online Search For Better Site And Store CX
How Voice Technology Is Helping To Reverse Retail’s Decline
Stitch Fix’s stock comes undone as subscriber growth stalls
Sourcing Journal
Why Your Holiday Stockout is the Competition’s Opportunity
The easiest way to lose online holiday shoppers is…