Fixed till points and long queues are soon to become a thing of the past, according to BT, as mobiles and tablets become a ‘normal’ part of the shopping experience. Mobile technologies are increasingly being used in retail to simplify and enhance the in-store experience, and to bridge the gap between online and offline. Mobile POS solutions, in particular, are enabling forward-thinking retailers to provide a more personalized experience on the shop floor that strengthens customer satisfaction and loyalty.
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