Influencer Insights: Caroline Farley
June 27, 2018  |  By Ketner Group

Caroline Farley is the Chief Growth Officer of Shoptalk and Grocery Shop.  KG: Why did Shoptalk decide to create a separate conference solely dedicated to the grocery space? Caroline: The grocery and CPG industry is facing a major shift into e-commerce as this space is the last retail sector to take the leap into online; today just 2-3% of grocery sales in the U.S. come from e-commerce, a small fraction compared to other retail categories. It was a natural next step for the team that built Shoptalk to launch an event creating a new framework and dialogue with a community of…Read More

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September 25, 2017  |  By Ketner Group

A Ketner Q&A with Steve Dennis, President of SageBerry Consulting What technology trend do you see most impacting the field? In the short-term, technologies that help create what I like to call a more “harmonious” experience will add the greatest value.  Brands need not only remove the friction of shopping cross-channels, but find a few things to do remarkably well.  Medium-term I look to artificial intelligence and machine learning to help retailers create smarter more personalized experiences. Longer-term, virtual reality has the potential to be transformative. How do you most like to stay up to date on trends? I read a…Read More

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A Ketner Q&A with David Matthews, Managing Director at REVTECH
June 27, 2017  |  By Ketner Group

What is REVTECH and why did you start it? REVTECH is a seed fund and accelerator program for leading retail tech startups.  I believe that Dallas is a logical hub for retail tech innovation given the number of national retailers headquartered here, most of whom are struggling to adapt to the rapidly changing retail model.  I started REVTECH because most of my most interesting deal flow (as a VC in Dallas for the past 17 years) has been in this sector. What technology trends do you see most impacting the field? The tools today’s consumer has at their fingertips bring…Read More

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Influencer Insights: Greg Buzek
February 27, 2017  |  By Ketner Group

A Ketner Q&A with Greg Buzek, Founder and President of IHL Group What technology trend do you see most impacting the field? The single biggest trend for retail is how they compete with Amazon. Retailers must get to Unified Commerce with a single view of the order and single view of the customer regardless of how they choose to shop. And then they need updated POS technology at the store level to take advantage of these changes. Customers used to HAVE to shop, now they need a reason to WANT to shop your stores. This change is having dramatic impact on…Read More

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The Top 5 Technology Trends that Will Ring in 2017
December 29, 2016  |  By Mariana Fischbach

It’s safe to say that 2016 has been a year full of dramatic business and technological innovations within the retail industry. While we began the year emphasizing conversations around omnichannel capabilities and empowering associates to create a great customer experience for their shoppers, we end the year discussing artificial intelligence, virtual reality and technology that helps retailers go head-to-head with Amazon. Debates are already brewing about what will be the biggest retail technology to hit the streets in 2017. To get to the bottom of it, we sat down with our clients over the past few weeks and here are…Read More

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Influencer Insights: Susan Reda
December 5, 2016  |  By Ketner Group

A Ketner Q&A with Susan Reda, Editor at STORES Media What technology trend do you see most impacting the industry? Machine learning. As I understand it, machine learning is a subset of artificial intelligence; the machine learns through applying algorithms to data and the more data, the more the machine grows in knowledge. Retailers who use machine learning can better understand what people are looking for. Ultimately it will lead to more accurate speech recognition, computers that can understand images – even helping to build self-driving cars (though that scares the heck out of me). Anything that helps retailers to better manage the…Read More

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Influencer Insights: Paula Rosenblum
September 16, 2016  |  By Ketner Group

A Ketner Q&A with Paula Rosenblum, Co-Founder and Managing Partner at RSR Research As we enter the start of the holiday shopping season, what technology trend(s) do you see most impacting the field? Cloud, obviously. But that’s not holiday season only…it’s a trend that’s moving around the industry. Oddly, it seems more vendor-driven than retailer-driven, but retailers do seem to be starting to embrace it. And price comparison shopping is only growing in power. What are your go-to resources for staying up to date on retail and hospitality trends? I subscribe to a ridiculous number of publications, both B2B and B2C….Read More

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Influencer Insights: Anne Marie Stephen
June 27, 2016  |  By Ketner Group

A Ketner Q&A with Anne Marie Stephen, CEO + Founder of KWOLIA What technology trend do you see most impacting the field?  Mobile will continue to evolve and dominate. It is the gateway to the key technologies that are continuing to grow and evolve. I believe we will see social move into a new growth phase becoming a significant commerce channel and media platform. How do you most like to stay up to date on trends? I stay very busy – very active. It’s not a single thing, I use many sources. I read, attend all kinds of events, conferences both large…Read More

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