The Scariest Thing You’ll See This Halloween… AP Style Mistakes!

Sure. Zombies and ghosts can give you chills, but nothing makes you squirm like a misplaced comma or the double space between sentences. We know deadlines and full schedules dictate most of our days, but making time to review the latest AP Stylebook might be just what you need to polish up your nearly-flawless writing skills!

The team at Ketner Group decided to highlight which mistakes we make the most and which common errors make our hair stand on end.

KG’s Most Common Mistakes

  • Using “their” Instead of “its.” – Jeff’s our biggest offender on this one!
  • The Double Space Two-Step – As Catherine would say! It’s a tough change, but we’re all in this together.
  • Too Many Commas – Caitlin has become a little comma happy recently – this article in PR Daily is a great read for tips on comma usage!
  • Misspelled Words – Brittany’s a Grammar Hammer, but “occasion” and “fulfillment” give her some spelling trouble every now and then.

That AP Rule We Just Can’t Ever Remember…

  • Texas vs. TX – This one still gives Catherine and Jeff a rough time! “Always Texas, not TX!” Catherine suggests double checking your AP style book to confirm the states for new clients.
  • Now Where to Put This Footnote… – Inside or outside the period? Inside or outside the quotation? Brittany struggles with these questions daily. The rule: if footnoting an entire sentence, place the footnote after the period. If footnoting a single word or phrase, place the footnote directly after it and before a period.
  • When Do I Hyphenate? – Compound modifiers can be confusing and once you’ve fallen into the sticky trap it can be impossible to get out. Caitlin often uses two or more words to express a single concept, but not without deliberation!

The AP Rule That Haunts Us

  • Its vs. It’s – This is one of Jeff’s ultimate pet peeves. His helpful tip is to say “it is” out loud every time you write “it’s.”
  • Capitalizing Everything! – Catherine cringes when she sees titles capitalized in press release quotes. “Not Everything Is That Important, People!”
  • The Double Space Two-Step, Again – We all grew up doing it, but times have changed and it is no longer correct according to AP style. Caitlin’s been cracking down on this one!
  • Homonym Mix Ups – Typing all day for a living can warrant the occasional mistake, but the misuse of “to” and “too” drives Brittany batty! She’s watching you, People of Facebook. “Conversely, catching a ‘who versus whom’ or ‘less versus fewer’ mistake makes me feel like an editing rockstar,” she says. You most certainly hold Rockstar Editor status at KG, Brittany!

Moral of the horror story: refresh your AP style memory! Set aside a time for the whole office to go over common mistakes and have team members mention other errors to be aware of that you might miss in your review. Taking an hour today can save you more than a few hours of edits in the future!

W-R-I-T-E: An Acrostic Method to Writing About Something You Don’t Understand

Every PR or media professional has been there. We’ve all been assigned that writing piece that’s guaranteed to scramble your brain. Like a kid who hates dodge ball hiding from the ‘choose your team’ line-up, you shrank in your seat or went silent on your phone line hoping that the arduous task wouldn’t fall to you. But just as the dodge ball-hating kid needs to play for a grade, you need to write for a living.

Now that the challenging writing assignment is yours, let’s talk about some ways that could make it easier for you to formulate an intelligent collection of thoughts about a subject about which you honestly know nothing. It’s been a while since I’ve used the Acrostic method to make a point, so let’s use WRITE to spell out a workable method to successfully writing this madness.

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W
Who is your audience? I know this sounds basic, but it’s an important step we writers sometimes skip when launching into an article. You should really stop to identify for whom you’re writing so that (1) you know how to position the information and (2, and most helpfully) you can understand which sources could help you better comprehend the topic. Many people in your audience most likely have written content on the topic, as well. This brings us to our next letter.

R
Research, research, research. Clients love to give us the go-ahead on writing bylines and other pieces, but rarely have time to instruct us on the subject matter. When a client’s industry is highly technical or difficult to understand, this could be a nightmare. Therefore, work in time to do a deep-dive research session. Many times, this requires moving beyond reading through the material your client sent and finding handfuls of other articles written by professionals in the industry. Recently, I had to write a blog post about a highly-detailed, business profitability best practice. I spent about an hour just researching the topic before I even wrote one word.

I
Intelligent sources. When you obviously can’t speak as the expert, find experts who can. This goes hand-in-hand with research. Researching sparks great ideas, but if these ideas aren’t your own, quote them. This is a great way to get a point across fairly, and add credibility to your article. Continue reading

Reshoring Can Save Companies Millions, Houston Firm Says

If you have been following manufacturing news lately, you probably have become familiar with the word “reshoring” indicating that U.S. manufacturing companies are moving overseas production back onto national soil. Different reports have cited the increased cost of international labor, unfavorable currency exchange rates and decreased product quality as reasons for reshoring, but rarely is a number given for exactly how much money companies are saving by moving their production back to America.

Goodbye Summer 2012-See you in Rio in 2016!

Summer is fleeting—even with the seemingly relentless heat of a Texas September, it’s undeniable that the days grow shorter and the mornings cooler, and the school zone lights blink their warnings during morning commutes.

The trouble with the end of summer is how fast the busyness of the fall and holiday season sneak up on you, even as you try to savor the last of the peaches and mourn the retirement of easy sundresses (just me?). It’s a fast and furious ride from here—a slew of fall birthdays (did you know more people are born in September than any other month?), big college football weekends, and then it’s straight on to Halloween, Thanksgiving, Christmas/Hanukkah, and New Year’s.

All of this is my way of saying that summer completely slipped away from me, without my permission, and in my denial that it is—officially—fall, I never posted part II of KG’s Olympic Love Fest.

 We’ve made no bones here on the blog about how much we love the Summer Olympics at Ketner Group. I mean, some of us might love it more than others, but we all love a good excuse to have a little party and hang out together.

Thanks to NBC’s first-ever live streaming of the Olympics, the team realized how hard it would be to avoid spoilers if we waited until after work to watch the highly edited highlights of the day’s events in prime time. This was unacceptable (to some  of us.) We then had the genius idea to set up a spare monitor in the conference room and hunker down for group work sessions while the Olympics were on in the background. Of course, one thing led to another, and the next thing you know, our group work sessions were complete with a daily rotation of hot tea, English muffins (perhaps a stretch authentic-wise), finger sandwiches, crumpets, scones, and bangers and mash.

We even found I had an Olympic doppelganger, Team USA swimmer Lauren Perdue.

Naturally I had to tweet at her because making a copycat picture isn’t weird enough by itself, and basically I’m famous now.

That first week of the Olympics was the most fun we’ve had at work in ages. Sometimes team bonding has a reputation for being forced and trite, but this was the real deal—pure team building gold. But, I had to leave a good thing, because I was on my way to London for the second week of the Olympics! (I think you can guess whether I am one of the KGers who really loves the games!)

My husband and I had the great fortune of seeing three events before we continued on to Europe. We saw Team GB’s greatest night of athletics ever (Americans call it track and field) (my bff Kate Middleton & her husband Prince William were there, too!), gymnastics individual finals (Gabby Douglas!) and men’s beach volleyball quarterfinals. We had fantastic seats at each event and had the absolute best time. I can’t believe we really got to go. But the real highlight of the Olympics for me was meeting Team USA gymnasts Jonathan Orozco and Jake Dalton.

And just for the record, if the athletes from my alma mater, the University of Texas at Austin, competed as a country, UT would have ranked in a tie for 13th place among all nations in the number of gold medals earned and tied for 18th in the number of total medals won.

U-S-A! Hook ‘em! Ketner Group!

INSTAGRAM AND PINTEREST: 6 WAYS TO TACKLE SOCIAL THROUGH MOBILE

Originally posted on Digby’s The Mobile Retail Blog

The last couple of years have been pivotal for brands’ social media capabilities. Social media has grown beyond the 140-character, text-only limit and has blossomed into media-rich social communities. There is a burgeoning opportunity for brands to take advantage of social media in new ways to garner more brand interest, loyalty and participation.

About four years ago, Twitter was dominating the media waves with thousands of experts and bloggers sharing advice on how brands and companies could harness this new social technology. Now, media-rich platforms such as Pinterest and Instagram are the social media darlings, and Facebook continues to release innovative new capabilities for companies hoping to connect with their social customers. Some brands are making promising headway into social and mobile integration, and soon, they’ll be paving the way for many other brands. For companies contemplating dipping a foot in—or diving in completely—there are a number of practices to start now.

1. Incorporate merchandise photos on an Instagram brand page.

Instagram is a popular new photo sharing mobile app, where users can upload or take photos, edit them using preloaded photo themes and share with the community and their friends. Brands with photogenic merchandise should get on Instagram now. Companies should upload in-store photos of products or events, product shots, magazine spots and any other brand-worthy photos to Instagram, and tag them with key words and location to drive traffic to local stores. Puma (11,000+ followers) is doing a great job of sharing not only product shots, but lifestyle shots, with a friendly mobile fan base.

2. Add “lookbooks” to Pinterest.

Officially launched in 2010 as an invite-only beta trial, Pinterest has become the fastest growing and third most popular social network, behind only Facebook and Twitter. This virtual pin board allows users to upload photos from the web, add a description, organize by topic (or pin board) and share with their followers. Because every pin is credited back to the online source, many brands have experienced increases in site visits and sales from Pinterest traffic. A PriceGrabber.com study showed that 21 percent of Pinterest users had made a purchase directly from Pinterest.com. Companies could easily create boards that serve as lookbooks for their merchandise. One of my favorite brands to follow on Pinterest is Michael Kors, and his board, “Style Tips” is a good example of a brand sharing a product-inspired lookbook. A recommendation for Mr. Kors would be to link the photo back to the e-commerce product page or include the link in the description.

3. Allow customers to create and share Pinterest boards as a part of a community action.

Earlier this year, The Paper Source, an arts and crafts store, encouraged their customers to create a board inspired by a craft project using pins from Paper-Source.com as a part of a competition. The chosen winner of the most creative board would receive a large discount on all supplies needed to complete the project. It would be awesome to see a company run an in-store mobile contest where customers could create Pinterest boards on their phones or tablets by scanning product QR codes and adding them to the boards. Continue reading

SecureNet Plans Austin Tech Center, Creating 200 Jobs

SecureNet Payment Systems, a Maryland-based company that develops payment-processing technology, says it is establishing a technology and innovation center in Austin that could employ 200 people in the next year. CEO Brent Warrington, who lives in Austin, said the company will relocate some workers from its headquarters in Rockville, Md., but primarily will hire locally to fill a range of technical and non-technical jobs.

8 Ways Journalists Take the “Annoying” Torch Back from PR Pros

Over the last several years, PR professionals have been graced with the superfluous presence of ‘Top X Ways PR Pros Irritate Journalists’ articles; it’s a well-favored topic in our industry. Honestly, if we had a dollar for every ‘Best Way to Ruin a Media Relationship’ blog post that mentions how PR pros are messing it up, we’d at least have enough to buy a pair of Manolo Blahniks.

Yes, we know that there are many people who think they can do PR well, but are missing the appropriate education and experience. There are those that think sending a press release to a 2-year old list with 500 contacts is okay, and there are some who think calling a journalist every day to follow up on an email s/he is obviously not interested in is acceptable. But not every PR professional shares these opinions, and not every PR professional is annoying to journalists. At Ketner Group, we’ve developed strong, mutually respectful relationships with our media contacts, especially in the retail and hospitality industry, and they value our influence and contributions.

We love journalists! We’ll do everything we can to help make their job easier, and if we occasionally teeter on the annoying side (let’s be honest, every PR person has at some point), it isn’t intentional. But…since we’re being honest, let’s admit that we PR pros aren’t the only people who’ve crossed the “Welcome to Annoying, population a zillion” border sign. So in good fun and humor, we’d like to point out some of the minor annoyances we feel when working with journalists.

1. When journalists suggest whacky ideas for PR practices. I’m sure journalists everywhere have their own personal preferences for email or phone pitching etiquette and we really do like to know and honor those preferences! But for the love of all things delicious and chocolaty, please don’t assume your preference is universally shared. I’ve read advice from journalists that suggest PR people should quit sending press releases and keep press pages current, because they’ll check your company’s site proactively if they’re interested. Yeah? You’ll think on your own to check out our clients’ sites for important news? We all know you’re too busy for that, and if we don’t send you press releases, memories of our clients and their customers will quickly melt from your mind like high scooped ice cream on a hot, sunny day. Continue reading

Mars Rover Landing: Social Media and Space Travel


By Sara Lasseter

On August 5, 2012, NASA successfully landed its robotic rover Curiosity on our dusty red neighbor in space. It only took 40 attempts, years of research and billions of dollars in government funding, but we finally made it!

In today’s plugged-in society where we are constantly connected, it was easier than ever to be a part of the anticipation and ecstasy of the NASA employees that worked on the landing of Curiosity. Streaming watch parties were held across the world for fellow space nerds to congregate and view the most epic touchdown ever broadcast. Whether from the privacy of their cherished Star Trek-themed bedroom or among other astronomically aware cronies, people were tweeting, posting and meme-making from the moment Curiosity set its wheels down in Mars’ Gale Crater.

The creation of the @MarsCuriosity Twitter handle in 2008 was the beginning of a highly social effort on behalf of NASA to get the average citizen more involved in its $2.5 billion project to land on Mars. While many people took the mission’s success seriously, social media sites exploded with Mars Rover humor and Curiosity comics. Articles everywhere highlighted the cleverest Mars Curiosity tweets and internet fanatics began cranking out memes on things like the London Olympics vs. NASA’s Curiosity landing. Continue reading

Best Ways to Combat Showrooming Trend (CrossView)

The most powerful way to stop showrooming is to allow customers to order online and pickup in-store. 70 percent of the top 10 retailers provide in-store pick up for e-commerce orders; however, only, 26% of the remaining retailers provided in-store pick as an option. After writing about Amazon and how Main Street USA businesses can compete, I received a message about a study from CrossView, a cross-channel commerce solutions and retail technology provider.

Millennials and the Workforce

PhotoAlto/Sigrid Olsson/Getty Images
By Sara Lasseter

Photo: PhotoAlto/Sigrid Olsson/Getty Images

For the last decade, Americans everywhere have been concerned about the high unemployment rates sweeping the nation. But who is it that’s out of a job? Unemployment has hit every age group, social class and industry, but Generation Y (those born roughly between 1980 and 2000) has seen the most trouble. While this group of 80 million recent grads and young professionals have one of the highest levels of education, entering the workforce as a Millennial is proving more difficult for this generation than any other before it. Gen Y has a staggering 12.1% unemployment rate, and the lucky few with jobs are experiencing lower average salaries that are decreasing at a higher rate than other age groups and skyrocketing college debt that is higher than it has ever been.

As part of Gen Y myself, I’m experiencing first-hand the challenge facing most Millennials in this economy. While I’m fortunate enough to hold a great internship position with KG, I’m entering my senior year at UT with determined resolve to find a job upon graduation. It’s the Holy Grail for college grads these days, so we can use all the help we can get.

A great feature on Forbes lists some helpful ways that Millennials can stay sane and keep their skills polished while waiting on one of 100 companies you’ve applied at to offer you a position. Here are a few of the best tips!

  • Keep working and volunteer – Contributing to side projects and small startups can keep your skill set in practice while also filling in that jobless gap on your resume. Volunteering in the community is fulfilling and adds another dimension to your on-paper personality that employers will notice. Continue reading