Meet our newest addition to the team: Madeleine Hatley

This blog post was written by our intern, Madeleine Hatley.

Hi, everyone! My name is Madeleine Hatley and I am a senior public relations major at the University of Texas at Austin. Coming from the small town of Paris, Texas, I was ready to head to a larger city with more growth opportunities and also more things to do other than take pictures in front of the world’s third largest Eiffel Tower complete with a cowboy hat.  During my spare time, I love seeing live music, discovering new restaurants, and taking my adorably fluffy Corgi, Oliver, to Zilker Park.

Prior to joining the Ketner Group team, I mainly worked in politics. My past experience has taught me that internships are vital to figure out what best suits your personality and what path you want your career to follow.

My first internship was with Texas Gov. Greg Abbott at Texans for Greg Abbott. I mainly worked on his social media, press releases regarding the governor and event scheduling. It was a great first internship in that I learned how to further develop my writing skills and got the opportunity to represent a single client via social media.

This past semester I was an intern at Axiom Strategies, a political consulting and public relations agency. I got the chance to represent and write for House and Senate members and meet lots of interesting people. I also got experience helping with crisis management and handling tricky situations that can easily escalate online and by word-of-mouth.

My cute puppy, Oliver. I wish he was still this size!

However, after two political internships, I decided it was time for a change of pace. I imagined I could be the real-life Kerry Washington in Scandal, but the job was far less glamorous than I imagined. The political sphere did not allow me to connect with people how I like to nor did it allow me to utilize much that I had learned in college. I felt like a small fish in a very large pond.

This is one of the reasons I think my internship at Ketner Group will be so valuable. The people here are so welcoming, actually care about your ideas and want to help you learn. On my first day, they ordered pizza for me and we all got the chance to get to know each other a little better over lunch. If my first day is anything like the rest of my internship, I know I will love it here. It took me long enough to find an internship that suited me!

Trial and error is the key to college internships. Get your first or second (maybe even third) internship out of the way to find which path you want to take. Internships give you real world experience so you aren’t forced to be in a field you dislike for the rest of your life. Try, try and try again until you get your dream internship that leads to your dream job.

As for my dream job after graduation, I would love to work in an agency setting that allows me to grow as a writer, team member and professional. I am a native Texan, so I would love to stay in Austin or move to Dallas to be closer to home.

I am very much looking forward to my time here and hope to learn valuable skills I can carry with me to my future career!

 

What I’ve Learned at Ketner Group

This blog post was written by our intern, Daniela Ramirez. 

Find an Internship to Help You Develop These Four Skills

Senior year has held lots of great memories for me, from interning at Ketner Group to finishing my capstone project during my last semester of college. Working at Ketner Group throughout my senior year has been a wonderful experience as I gained a variety of skills, whether I realized it at the time or not. I believe a few of the skills I have learned along the way have been particularly critical in prepping me for the next phase of my career.

Teamwork
Teamwork really does make the dream work. What I have appreciated the most about Ketner Group is the team-oriented approach. They tackle everything with teamwork and include members of the team from every level, which has allowed me to gain experience in real client work. I never feel intimidated to ask questions, go to a team member to understand something better or pick their brain about a certain subject.

Time Management
The great thing about Ketner Group is that you are not solely assigned to one client so I’ve been able to work on a variety of projects and tasks. A valuable result of working on a multiple clients has been learning to manage my time, making the most out of deadlines and priorities.

Media Relations
One of the most valuable lessons I’ve learned about media relations is how big of a role research plays. Pitching media is nothing if you haven’t taken the time to research the best targets for a particular opportunity or idea. Being smart about the journalists you reach out to and making sure the information you are pitching them is relevant and appropriate is key for achieving media relations success.

Messaging
A big part of PR is looking at the bigger picture and understanding the noteworthy takeaways. When putting together customized pitches or content, understanding the overarching message and goals will help grab journalist’s and the reader’s attention.

Land an Internship to Help Gain These Skills
I have been fortunate enough to be a part of a team that challenges me everyday and pushes me to continue learning. I believe this is something everyone should look for an internship.

When seeking an internship, go after opportunities that spark your interest and relate to your passion. If you want to work at a non-profit in the long run, intern at a non-profit, but if you’re interested in working at a PR agency or corporation after graduation, find an agency or corporation with a strong internship program. A good place to start your search is by joining student organizations that are relevant to your major and attend events with companies, events or individuals that are of interest to your work. These opportunities are a great way to learn more about their day-to-day and will help you get your foot in the door.

Ultimately, make the most of your four years and put yourself out there; the more internships you do, the more you will learn and get a better idea of what you want to do after school. Before you know it, these opportunities will be gone and it will be time to enter the job market.

 

 

Until Next Year NRF

NRF’s Big Show is officially over and we are back in Austin! After several cups of coffee consumed as well as analyst and media meetings coordinated for 13 clients, I think it’s safe to say this year’s show was one for the books. Check out what the Ketner Group team was up to while in the Big Apple.

nrfinfographic17

NRF 2017, Here We Come

In most industries, the holidays are a time to disengage from the hustle and bustle of work, plan for 2017 and clean out the junk folders to start the New Year feeling refreshed. But as we all know, quite the opposite is true in retail. And once a new calendar gets pinned to the wall, the heat really starts to turn up as we make final preparations for the biggest conference of our year, NRF’s BIG Show.

This year, the Ketner Group team has been as busy as ever, meticulously preparing, pitching, coordinating and managing all sorts of client announcements and on-site briefings. As the newest member of the KG team and a rookie to the realities of NRF life, I have to admit it’s been impressive watching our team stay (mostly) stress-free, while securing some truly terrific opportunities for publicity next week, without losing sight of client needs in the now.

As our entire office goes wheels up this weekend, heading from sunny and warm Austin, Texas to the hopefully not-so-cold and not-so-gray Big Apple, I expect to feel the same excitement and confidence in our client outcomes as our veterans who have been mastering the NRF process for over ten years.

We look forward to seeing a lot of familiar faces, connecting with new clients and having NRF ’17 mark the start of another great year at Ketner Group, for our clients, and for the retail industry in general. Good luck everyone!

Ketner Group clients at NRF, and where to find them:

 

Austinite, Longhorn, and new Ketner Group Intern, Sara Shaw

horns
Photo provided by Sara Shaw

This blog was provided by Ketner Group intern, Sara Shaw

 

My name is Sara Shaw and I am a senior Public Relations major in the Stan Richards School of Advertising and Public Relations at The University of Texas at Austin. I am also pursuing a minor in Spanish as well as a certificate in the Business Foundations Program. I grew up in Austin and, naturally, love it so much I decided to stay for school, which is easily the best decision I’ve ever made.

I am the youngest of three children, so I have had my fair share of older-sibling-bullying. Too many times did I fall for, “I’ve got a surprise,” and end up with a bar of soap in my mouth. Talk about a surprise. As an “adult” this has made me a great team player and very capable of laughing at myself.

I became interested in public relations in high school because of my love for stories. More specifically, the stories of people around me. What people were passionate about, what motivated them, why they loved what they did. I was good at creating relationships with people and getting them to tell their stories. I loved that PR combined the art of story-telling and business strategy. So with the click of the mouse I declared my major and haven’t looked back since.

southwest
Photo provided by Sara Shaw

This past summer, I had the incredible opportunity of interning for Southwest Airlines in Dallas. I was the communications intern for their Network Operations Control Department. Imagine a command center at NASA, but these guys are dispatching nearly 4,000 flights a day. I was lucky enough to be on their communications team and learn more about the airline industry than I ever imagined.

When I’m not in the office or in the classroom, I love to explore my hometown and discover the next great taco place. I recently went to El Chilito on Manor Road, and highly recommend the Cherrywood breakfast taco.

As a senior in college, I often get the question, “What are you doing once you graduate?” I’ll tell you now that I have no idea. However, I am very excited to be with Ketner Group this semester and get hands-on experience in a more “traditional” PR setting. Everyone here has already taken Daniela and me in as part of the team and we are eager to keep learning from everyone!

 

 

 

What a Classroom Can’t Teach You, An Internship Can

This blog was written by our intern, Kamilla Rahman.

As a college student I often find myself slaving for hours and hours in a textbook and trying to shove as much information as I can into my brain in order to do well on an exam. This is simply how college is structured; you’re given information, you’re expected to learn it, you’re tested over the materials and by the end of the semester you are dubbed proficient in that area of study. If a class isn’t focused around exams, the process will be the same except your proficiency in the subject matter will be based off of a project or a series of assignments.

Don’t get me wrong, I have learned more than I can imagine during my time in college. But how much can someone learn in the confines of a textbook, case study or hypothetical situation given by a professor? Not enough.

As a public relations major I’ve spent a lot of time learning how to understand a target market, write in AP style, research media and create campaigns for clients. My class work is graded by a professor or a teacher’s assistant and not assessed by a real client. I’m given a grade and that grade doesn’t hold much meaning besides it affecting my GPA. Because I write a press release and it receives a 93, does that mean if it was distributed to a media list it would be covered by a variety of journalists? Probably not.

Many times the best way to learn is simply by doing. The classroom provides the basic skills needed to have a career, but an internship provides the experience to have a successful one. My internship has given me the opportunity to fine-tune my writing skills in a way I know my writing classes simply cannot. It’s given me the opportunity to create REAL content for REAL clients, which is something only an internship can provide. It’s allowed me to work in a fast-paced environment and helped me understand what to expect in the future. With school, you learn a lot of general, yet important, things about your major, but internships give you the chance to figure out where you actually want to take your career.

Internship experience is truly irreplaceable. Without an internship, I would feel like I was being thrown out into the world after graduation. On some level, that is still how I feel, but I’m much more confident that I’ll have a grasp of what I want to do and where I want to begin when the time comes.

Getting a Seat at the Cool Kids’ Table: SXSW PanelPicker Tips and Tricks

It’s hard to believe, but the programming preparation for SXSW Interactive 2017 is already underway. As many of us in the industry already know, the PanelPicker submission process kicked off last week and closes on July 22. Which means if you are working to submit a panel, duo, trio or solo session for next year’s line-up, you have exactly 15 days to finalize your panelists and hit the send button.

Courtesy of Ketner Group
Courtesy of Ketner Group

Getting selected to be a part of SXSW’s much coveted Interactive program is no easy task. The competition is fierce and it gets tougher every year when going up against highly sought-after tech speakers in the areas of robotics, virtual reality and machine learning, not to mention President Obama and J.J. Abrams.

Over the past two years, the Ketner Group team has led the charge in getting a few of our clients’ panels selected as SXSW speakers via the PanelPicker process, and in doing so, have learned a few tips and tricks.

For those of you who may not know, the PanelPicker process goes something like this:
It is a “three-step online process” that allows the SXSW community to have a voice in programming. The first step encourages the community to enter proposals for daytime conference programming for all SXSW events; the second step allows the community to browse all of these ideas, leave comments and vote for those they think are the best fit. The third step, not open to the public, is the input of the SXSW staff and advisory boards, which helps ensure that less well-known voices have as much of a chance as being selected to speak at SXSW as individuals with large online followings. The voting breakdown looks like this: Public Votes – 30%, SXSW Advisory Board – 40% and SXSW Staff – 30%.

While one can argue that luck and timing plays a huge part in getting picked for the “cool kids” table at SXSW, there is something to be said for paying close attention to the things that the advisory board and the SXSW staff recommend when putting forth a session to be voted on. According to SXSW, “Fully-proofed, narrowly-focused, forward-thinking ideas that emphasize creativity and innovation will have the best chance of successfully navigating SXSW community voting, staff analysis and Advisory Board feedback.”

Here are a just a few recommendations from the Ketner Group team on organizing a successful panel at SXSW:

  • It has been our experience that having at least one or two high profile speakers, whether by name or association with their company, coupled with an eye-catching topic that is new and different, is key. Our clients who have been selected for SXSW Interactive programming in recent years have used titles such as the “Future of Cool” and “Ghost Economy,” for their sessions, combined with speakers from Google, Zappos and Brooks Brothers.
  • Some of the coolest sessions that I’ve been to at SXSW have also included well-known media or industry analysts, such as this session from 2015 titled “Personalization for the People,” featuring Forrester’s lead ecommerce analyst and a reporter from CNBC, in addition to an executive from Sephora.
  • Take the time to review the sessions that were selected in previous years – SXSW loves featuring new speakers and new, never-seen before topics and data. As well, when recruiting for speakers, try to find candidates that have presented at other industry events – part of the submission process is to upload videos of the proposed speakers doing what they do best, speak! SXSW is looking to fill their programming with engaging folks who will, for lack of better words, put butts in the seats.
  • Learn all you can from others who have been successful at SXSW, and don’t make the mistakes of others. SXSW is hosting best practices meet ups in multiple cities over the next few weeks – take advantage of these events to learn how to make your proposal stand out. As well, there are plenty of blogs and articles, like ours here, that will give you guidance on what works and what doesn’t. Check out this great article in the Austin American-Statesman that outlines four concepts that make a better panel for SXSW audiences.

If your panel does get selected for SXSW, that’s when the real work begins! Stay tuned for future blogs on how to best prepare your speakers for SXSW and how to successfully promote your panel leading up to the festival. In the meantime, if you need any guidance on submitting a panel for SXSW this year, feel free to contact me at [email protected] and our team would be glad to help!

Good luck!

 

#RetailRoundUp

It has been a very busy week for the retail industry, from being able to shop and buy items from Nordstrom with just a simple text, to the new-found ways to utilize pop-up stores. Check out the top stories this past week from the retail world:

Nordstrom enables shopping via text via Retailing Today

Imagine a world where you could text someone what you wanted, and all of a sudden it’s yours. Well, for all of those shopaholics out there, it’s time to rejoice. Nordstrom has launched TextStyle at all of their  116 U.S. stores, and it’s basically revolutionized retail. TextStyle allows shoppers to make purchases from a personal salesperson or stylist, and enables associates to send new product recommendations to customers with a text message. If the customer would like to purchase the items, they can by simply replying with ‘buy’ and a unique code. Shoppers can also send their salesperson a text message with a product description or photo. All purchases are completed with the customer’s Nordstrom account information, and items are shipped directly for free.

Of course this isn’t the most mind-blowing news around. There are many retailers that have similar programs like this, but Nordstrom is now the only retail company in the U.S. that offers customers who opt-in the ability to shop and buy with just a text message. TextStyle provides consumers with a unique, efficient and extremely personalized way of shopping.

Target addresses digital channels after overwhelming demand for Lilly Pulitzer collaboration via RIS News

April 19, 2015, is a day that will live in infamy. It was the day that the Lilly Pulitzer collaboration with Target, #LillyForTarget, launched, sold out in minutes, crashed the company’s website and left many people angry, sad and extremely disappointed. Target’s CEO, Brian Cornell, noted that the company was disappointed their, “digital channels were not able to properly accommodate the surge in traffic at the time of the launch.”

Since that chaotic event, Target has been working to redeem itself and its digital business. Target announced during their Q1 2015 earnings call, that the company will make a $1 billion investment in technology and supply chain. Kathryn A. Tesija, executive vice President, chief merchandising and supply chain officer, ensures the company will continue to invest in technology and supply chain to allow their guests to shop on demand, and to improve the economics of its online business meaningfully. Target is now “working to address root causes and learn from the experience” as they prepare for the upcoming holiday season and the accelerated growth of the company.

Jo-Ann Fabric among first retailers to partner with Pinterest’s new Buyable Pins via Chain Store Age

We’ve all been there… well most of us. You’re scrolling through your Pinterest feed and you basically fall in love with everything you see. You re-pin it, thinking that you might attempt to create it later. After a while, you finally have time to create this beautiful masterpiece that is supposedly simple to do. But then you realize achieving the perfection that is pictured on Pinterest is basically unattainable, and your sad attempt hardly resembles it. Well, look no further because you can finally buy items from Pinterest directly from the site!

Pinterest is embarking on their first attempt in e-commerce by partnering with various retailers, including fabric and craft specialty retailer Jo-Ann fabric and Craft Stores, for their new Buyable Pins. Currently, there are over 4.2 million pins linking back to Joann.com. With buyable pins, consumers can find a product, pin it to their board, and directly purchase it off of Pinterest.

The Buyable Pins are expected to launch on the Pinterest iOS app this month and for Android and desktop later this year. Other retail partners for Pinterest’s Buyable Pins include Macy’s, Nordstrom, Neiman Marcus and Ethan Allen.

Pop-Ups: How temporary storefronts are changing brand loyalty via Fierce Retail

Pop-up stores are a big trend this year. Though the concept of placing a shop within a shop to attract attention to new designers and collections is nothing new, but the concept of a pop-up shop today has evolved into something much more intricate. The 2015 pop-ups are used as a sort-of beta test for a physical presence for retailers that have previously only had an online store and to see how it might change brand loyalty.

Many retailers are joining this trend, including e-commerce giant Amazon with its launch of a holiday pop-up store in 2014. Brands such as Zappos, The Grommet, Crest & Co. and Boohoo have recently introduced their first pop-up store. Even the highly anticipated buzz for the sold out Lilly Pulitzer collection for Target was fueled by a pop up shop in New York’s Bryant Park.

This growing trend for retailers utilizing pop-ups can be attributed to a few important reasons. First, retailers are starting to realize that pop-up stores are a feasible way to increase sales and presence in the marketplace. Secondly, these temporary stores are a great way to track customer approval for the transition from online to brick-and mortar in a temporary setting. Lastly, opening a temporary store is relatively inexpensive with little risk, which is great when testing something new. Pop-ups are not only a great way to assess costs and success; they’re also a great way to promote a brand.

This Week’s Retail Round Up

With the retail industry changing on a day-to-day basis, there’s always something that’s trending in the news. From the havoc that Lilly Pulitzer created with their launch at Target, to the possibility of having robot technology take over the retail world, this week was filled with some fascinating trends.

Lilly Pulitzer for Target causes shipping frenzy via CNN

Lilly Pulitzer, known for bold colors and prints, announced earlier this year that it would partner with Target to release a new, more affordable line of bags, shoes, dresses and much more. This news created some major hype amongst people all over the country, and according to CNN, lines started forming early as 5 a.m. on Sunday, April 19 for the highly anticipated collection.

Within hours, it was sold out online and in stores across the country. And people were irate. Target announced that the inventory would not be restocked because the collection was only available for a limited time. Once people realized that #LillyforTarget was essentially a thing of the past, people were furious. And today, Target is facing the backlash, but are “learning from these experiences and sharing with our online and store teams,” according to a statement.

Sam’s Club makes being a member more valuable via Retailing Today

Sam’s Club announced on April 22 that they would implement five new services, including those that are focused on financial services, theft protection and the possibility of saving members as much as $2,300 annually. These new services will allow Sam’s Club to differentiate themselves from Costco and other competitors, as well as simplify how their consumers work, live and conduct their businesses. Sam’s Club, who has been dedicated to low prices on bulk goods and quality products for many years, embarked on this change in response to their CEO’s push in increasing the value of membership and multiplying services involved with business, home and life. With these new services, Sam’s hopes to attract new members, maintain their existing ones and promote their $100 Plus level membership.

Services offered from providers with recognizable brands include:

  • Identity theft protection from industry leader Lifelock at a 25% discount on annual rate.
  • Accounting services and tax preparation from 1-800Accountant, a network of accounting experts that provide bookkeeping and tax filing through a simple platform, starting at $29 a month.
  • A Sam’s Club Business Lending Center that gives access to as much as $350,000 of capital by connecting business members to lenders and credit options through Lending Club, Smart Biz and Sam’s Club Business MasterCard.
  • Enhanced payment processing solutions provided by First Data. This will bring in-club business consultants and centralized payments and point of sale technology to business members to help simplify operations.
  • Online marketing services provided by Web.com with a 36% discount. Web.com has created member-exclusive digital marketing bundles, including do-it-yourself (DIY) and do-it-for-me (DIFM) plans for digital marketing services.

Will retailers I-up the latest in robot technology?  Via Retail Gazette

Tech innovator, Toshiba, has introduced a humanoid robot to the retail world in Japan. They have introduced this “lifelike” communication technology to attract people into stores, where androids have been greeting and assisting consumers around the store and aiding human employees. Currently, the robot is being used as an attraction or as a form of entertainment, but Toshiba’s Business Development Division Group Manager, Hitoshi Tokuda, thinks that this robot can revolutionize the shopping experience. Toshiba is hoping to develop a robot that can eventually do what a human does in regards to customer service.

The robot is powered by 43 motors and blinks and talks. Apparently, the robot named Pepper can understand about 80% of conversations and is set to launch across 1,000 stores in Japan. This new development has set the bar high for customer experience for retailers wanting to expand in Japan. These androids could be a solid investment that has the power to change communication and employ more staff, but businesses could also lose their brand’s personality without face-to-face human interaction. These new robots are setting an intriguing stage for the future of retail.

 

Retailers’ Aging POS Platforms in Need of a Makeover via Retail Info Systems News

As the times change, so do the needs of consumers and POS platforms. Older platforms, traditionally used for scanning merchandise and completing basic transactions, are reducing consumer engagement. In fact, most POS platforms are about 6.9 years old; the need for upgraded technology is now becoming essential for empowered consumers that are expecting much more than a register. Consumers are now demanding POS as the “omnichannel point-of-service” where retailers engage consumers and build loyalty. The retail industry needs to address these outdated systems or face potential compliance penalties, security risks and even a hindered ability to reach growing business needs. According to EKN Research, the need for more up-to-date systems is attributed to four key factors including the EuroPay, MasterCard, VISA (EMV)-liability shift, the growing need for mobility, omnichannel POS integration and the introduction of new payment methods.

 

Amazon Takes aim at the B2B market via Retailing Today

Amazon is now thinking about delving into the B2B world with retailers like Staples to launch Amazon Business marketplace that is stocked with millions of business products. Amazon says that their business customers will benefit from free two-day shipping on eligible items, multi-user business accounts, approval workflow, payment solutions, tax exemptions, customer support and so much more. Amazon Business will give businesses the convenience of shopping online in an expanded marketplace with the selection, convenience and variety of Amazon.

Some of the features of Amazon Business we think are super awesome are:

  • Business Accounts: Create a single or multi-user business account, invite additional users to join the account and define groups of users to easily share payment methods and shipping addresses.
  • Free Two-Day Shipping: Fast, free shipping on orders of $49 or more on tens of millions of eligible items, plus access to even faster shipping options.
  • Multi-Seller Marketplace: View multiple offers on a single product page for easy price comparisons, as well as shop sellers that consistently meet the performance and service requirements that businesses expect.
  • Business-Only Pricing: Business-only prices on select items and quantity discounts from select manufacturers and sellers.
  • Business-Only Selection: Business-only items combined with Amazon’s vast selection provides access to hundreds of millions of products, including hard-to-find items like traffic signs, industrial deep fryers, antibodies, 55-gallon steel drums, dent pullers and much more.
  • Purchasing Approval: Create approval workflows to enable better spending controls.
  • Amazon Tax Exemption Program: Make tax-exempt purchases and manage tax exemption permissions across an organization.
  • Amazon Corporate Credit Line: Place orders and finance purchases using a Pay-in-Full Credit Line or a Revolving Credit Line.
  • Comprehensive Product Information: Rich product pages and studio-quality photography, as well as dimensions, CAD drawings and manufacturer how-to videos.

 

 

What other retail stories in the news caught your eye this week? We’d love to hear what you think about the Target/Lily Pulitzer ordeal, and if you’ll be using Amazon Business for your company!

The Power of One Generation

“They” say millennials are changing retail. Being one, I can say I agree with this statement. We’ve all seen the articles and research reports that talk to the impact that the millennial generation has had on the retail industry, but for me it’s a reality that I live and breathe everyday.

This past weekend I treated my sister to a shopping spree, as part of her Christmas gift. (I know, a little late, but better late than never!) It’s been widely reported that millennials are extremely brand loyal, and I, unknowingly practiced that this weekend. My sister and I went to Barton Creek Square Mall in Austin, Texas, and we only visited stores that we have had previous positive experiences with, including White House Black Market, Gap and Nordstrom. We didn’t even take the time of day to pop into the other stores. I would rather spend a little more on an item knowing I’ll have a more enjoyable shopping experience in that store, rather than spending time at their lower cost counterpart.

An article last spring in Bloomberg broke down how millennials are spending – stating they are more frugal and careful about what they buy. Through my personal experiences I find this true, not just for me, but for my friends. Leading into the shopping spree last weekend, I told my sister what our budget was, of course factoring a $50 buffer because I know our shopping habits. I planned for the months leading up to not have a weekend of triple digit spending make me have a financially-fueled emotional break down. I researched the stores I thought we should check out and sent my sister links to outfits and stores that were reasonably priced.

Another attribute about millennials, and something that is very near and dear to my heart, is that we prefer paying for experiences, not products. Honestly, I’d rather have airline miles or rewards that turn into miles rather than a new pair of shoes. Okay, I’d still like the shoes, but I’d give up other parts of my spending habits to go on a trip. But if my spending can lead to those experiences, then even better! Millennials are now even being coined the “Burning Man Generation,” due to their spending on experiences instead of things. Millennials are living proof of the old saying “you can’t take it with you.”

Retail is shifting and millennials are spearheading this movement. It’s scary but empowering to know my generation is playing a huge part in changing the retail scene. Knowing that we have this power, how will the next generation – know as Generation Z or Boomlets – change it even more?