New Intern on the Block: Daniela Ramirez

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Photo provided by Daniela Ramirez.

This blog was provided by our intern, Daniela Ramirez.

Hello everyone! I’m Daniela Ramirez and I’m one of the new Ketner Group interns, it’s nice to e-meet you! I am currently in my final year at The University of Texas at Austin studying public relations. It’s hard to believe that I am a senior (cue the nostalgia) and already in my last two semesters of undergrad. Looking back as a curious freshman, I wasn’t exactly sure what I wanted to do with public relations or the type of job I wanted to work in following graduation. Through previous internships and courses, I have been able to develop a trajectory and carve a more focused track. These experiences have led me to develop a more strategic outlook and make the most of my four years at the best school in the world (Hook ‘em!).

Having worked in a variety of communication and public relations roles in the beverage industry, music business working with niche, reggae-type artists and bands as well as non-profits, I have been able to widen my scope of knowledge and skills. I’m excited to work with the amazing team at Ketner Group and continue to develop my B2B communication skills, and not to mention, learn about some pretty cool retail technology! Having only been with the team for a short time, I already feel so welcomed and truly feel like a valuable asset.

Now, a little bit about myself. I’m from a small town near Fort Worth, Texas called Kennedale – maybe you’ve heard of it? That’s why I was so excited to move to Austin and really live in a place that I haven’t experienced before. I love everything about Austin and the energy that it offers; I don’t plan on leaving the city scene anytime soon (sorry, Mom!). I’m all about experiences and living in the moment. You can often find me seeking out the next place to try brunch, attending a concert in town or going to an improv comedy show. I love to meet new people and learn about their life. That’s what really intrigued me about studying public relations; it’s a discipline that’s all about sustaining relationships through authentic dialogue. It’s a field that’s conducive to learning and exploring new interests and allows you to build an arsenal of skills. I love diving into different industries and learning how they operate, hence the range of my internships. Overall, I’m an extrovert and love to surround myself with good company. I’m excited for the semester ahead and spending my time with Ketner Group. As a senior, I’m anxious as well as excited for what’s ahead, while ironically wanting time to slow down at the same time.

Looking forward, I hope to work in the agency world so I can continue to gain varied experience in one industry and widen my scope of knowledge. I can already see that interning at Ketner Group will make my public relations undergrad experience memorable and one-of-a-kind, and I am very excited for the wonderful opportunity!

Influencer Insights: Paula Rosenblum

A Ketner Q&A with Paula Rosenblum, Co-Founder and Managing Partner at RSR Research

As we enter the start of the holiday shopping season, what technology trend(s) do you see most impacting the field?

Cloud, obviously. But that’s not holiday season only…it’s a trend that’s moving around the industry. Oddly, it seems more vendor-driven than retailer-driven, but retailers do seem to be starting to embrace it. And price comparison shopping is only growing in power.

What are your go-to resources for staying up to date on retail and hospitality trends?

I subscribe to a ridiculous number of publications, both B2B and B2C. The Wall Street Journal reportage has improved, Bloomberg has Shelly Banjo, who is a great source of accurate reportage, Reuters has Phil Wahba, Smartbrief is a good content aggregator and I receive several of those. I also read Twice, Advertising Age (that’s a really good one, actually) and Forbes. My friend Walter Loeb is my best source for department store related information. He’s also my role model. He’s 91 and still going strong. I want to be like Walter when I grow up!

What would you most like for people to understand about Retail Systems Research?

We don’t do any competitive intelligence whatsoever. We are all about market intelligence and understanding broad trends currently happening in the retail industry today. We try not to look too far into the future, since there are too many things that once seemed impossible that suddenly become possible. We are the most pragmatic, objective and practical people we will find, and we’re a fascinating blend of talents.

What’s the best piece of personal or professional advice you’ve been given?

Be fulfilled, be happy, and be kind. Above all, strive to be fulfilled in yourself, not by things. And remember, it never costs a penny to be kind.

What do you do for fun?

I’m an amateur photographer, and love to go out shooting with a long lens. I also still love spending time down in St Croix where I can snorkel and visit with my friends, the fish! In a month or two, I’ll love driving around in my convertible in Miami as well. Right now, I’m hunkered indoors because it’s so bloody hot and muggy!


About Paula Rosenblum

Paula Rosenblum is co-founder and Managing Partner at RSR Research and is widely recognized as one of the industry’s top retail technology analysts. She was selected as one of the “Top 50 Retail Influencers” in 2014 and 2015. She also writes a weekly blog for Forbes. Previous to her 12 years as an analyst, she spent over 20 years as a retail technology executive and CIO at companies including Hit or Miss, Morse Shoe, Domain Home Fashions and others. Paula received her MBA in 1991 from Northeastern University, with a major in management of High Technology firms and was nominated to the Beta Gamma Sigma honor society. She’s active in a variety of organizations supporting human growth and development, and has been involved with the RetailROI charity since its earliest days.

What the Shift in Store Experiences Means for PR

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The Apartment by the Line in Los Angeles. Credit Courtesy of Apartment by the Line/Hanna Tveite

I was reading T Magazine the other day and fell head over heals for an article by Michael Rock, “When the Shop Looks a Lot Like Home.”

I’m a woman for whom space and tangible experiences are of the utmost importance. So after reading Rock’s article, that discusses the trend of stores offering an experience that simulates your actual life, I was ready to book a trip to New York.

If you’ve been reading about the trend for stores to offer experiences, you’ll be familiar with Rock’s examples. Want to buy a new shower? Try it out before you purchase at the Pirch showroom in SoHo. Want to cuddle up on a cozy couch while you lust over clothes with a Basquiat hanging out behind you? Go visit The Row’s Upper East Side townhouse.

The Pirch Showroom. Photo courtesy of Pirch
The Pirch Showroom. Photo courtesy of Pirch

Rock provides a deep dive into the history of this trend. Starting with the Sears catalogue and extending to the Internet as the ultimate big box store, we have at our fingertips everything and anything we may need. It is only a click away. So what then, is our need for stores? Rock answers, “What the shop can offer, however, are things difficult to achieve online: an intimate relationship with things, a haptic appreciation of materiality, a personal interaction with a sympathetic helper, an experience that contextualizes objects, a place to socialize with like-minded connoisseurs and, most importantly, a respite from the avalanche of too much stuff.”

He continues, to my jubilation, “A visit to the store may revert back to John Wanamaker’s original dream: shopping as a form of education and cultural edification. Maybe we learn best in the places that we feel most comfortable in: places that feel like our own living room, only nicer.”

So this got me thinking, if stores are evolving to feel like our own living rooms, does this mean anything for PR?

As a B2B technology provider for retailers, your strategy ultimately aligns with your clients’ strategies. If you’re not offering a solution to their problems and you’re not talking their language then you’re not gaining new clients and you’re not staying in business. The press has a similar model for business, if they can’t speak to the retail community’s experiences, their stories don’t resonate.

So what’s resonating?

To me, the trend of stores offering unique experiences aligns with the more general trend of authenticity. Everyone from marketers to your younger sister is talking about a desire to hear real stories, for honesty and uniqueness. We’re seeing this play out in fashion, as designers reflect street wear in recent collections, and in the trend for more personalization in products like Netflix.

To offer an authentic story for PR, consider first what makes your brand unique. What is different about you? What do you value? Ideally, your company has an accessible mission, vision and core values available for you to use as a starting point, but if they don’t, think about your own experience with your company. When crafting a campaign, make sure your language and your story align with these authentic qualities. So, if one of your company’s values is “innovation,” it makes sense to have a quote from your CEO in a press release incorporate the word “innovation.”

Next, think about how you can authentically engage with press who are reporting on ongoing stories. Recently, Ketner Group facilitated some replies for our clients in a RIS News story on Amazon’s “Project X.” The reason we were successful in having our clients’ opinions picked up is that each client uniquely responded to the story, in a way that was authentic to their experience and their brand.

As convenience continues to become a top priority for mass-market brands like Amazon or Wal-Mart, smaller retailers and the community in general will desire more authentic experiences to balance it out. By placing authenticity front and center to your PR campaign, you’ll be able to better appeal to prospective clients and the media.

What a Classroom Can’t Teach You, An Internship Can

This blog was written by our intern, Kamilla Rahman.

As a college student I often find myself slaving for hours and hours in a textbook and trying to shove as much information as I can into my brain in order to do well on an exam. This is simply how college is structured; you’re given information, you’re expected to learn it, you’re tested over the materials and by the end of the semester you are dubbed proficient in that area of study. If a class isn’t focused around exams, the process will be the same except your proficiency in the subject matter will be based off of a project or a series of assignments.

Don’t get me wrong, I have learned more than I can imagine during my time in college. But how much can someone learn in the confines of a textbook, case study or hypothetical situation given by a professor? Not enough.

As a public relations major I’ve spent a lot of time learning how to understand a target market, write in AP style, research media and create campaigns for clients. My class work is graded by a professor or a teacher’s assistant and not assessed by a real client. I’m given a grade and that grade doesn’t hold much meaning besides it affecting my GPA. Because I write a press release and it receives a 93, does that mean if it was distributed to a media list it would be covered by a variety of journalists? Probably not.

Many times the best way to learn is simply by doing. The classroom provides the basic skills needed to have a career, but an internship provides the experience to have a successful one. My internship has given me the opportunity to fine-tune my writing skills in a way I know my writing classes simply cannot. It’s given me the opportunity to create REAL content for REAL clients, which is something only an internship can provide. It’s allowed me to work in a fast-paced environment and helped me understand what to expect in the future. With school, you learn a lot of general, yet important, things about your major, but internships give you the chance to figure out where you actually want to take your career.

Internship experience is truly irreplaceable. Without an internship, I would feel like I was being thrown out into the world after graduation. On some level, that is still how I feel, but I’m much more confident that I’ll have a grasp of what I want to do and where I want to begin when the time comes.

The Inescapability of the Word ‘Millennial’

millennialsThis blog was written by our intern, Kamilla Rahman.

If you’ve ever surfed the web for more than 10 minutes, you’ve definitely come across the word millennial at least five times. People are constantly talking about millennials, what they’re doing, what they want, what they will be doing, how they react and how to resonate with them. Even the KG team has been known to write about millennials on behalf of our clients from time to time – here is a recent example.

According to Investopedia, “a millennial is the given name to the generation born between 1982 and 2004…this generation is often associated with technology and social media.” In the last couple of years, there has been a more specific consensus. A millennial is basically someone in their 20’s or 30’s.

The world is infatuated with millennials, and as a millennial, I honestly don’t get it. I was flipping through a few articles the other day and almost every article referenced the millennial generation. I do understand millennials are important, especially when regarding technology and retail. We’re a different generation, we’re nontraditional, we’re viewed as more independent, we have different expectations and we are more technologically advanced than our parents and grandparents with a tremendous amount of buying power.

But why the obsession?

Some of the headlines read:

Though all of these articles are extremely insightful, as a millennial, I don’t understand why all of these brands and companies are constantly trying to appeal to us. The word is everywhere. It’s basically inescapable and everyone seems to think that appealing to a millennial is the magic key to all things holy and great.

My brother and I are both millennials. He was born in 1985 and I was born in 1995. Throughout most of our lives, our purchasing habits, interests and even technological awareness have been different. Though they are closer today than they have ever been, they’re still completely different.

He’s 31, he goes to work, has meetings all day, buys suits and dress pants, goes to CrossFit, has nice dinners with his beloved girlfriend, just bought a house, gets a beer with his buds, checks his iPad for emails, pretty much knows what he’s doing with his life and occasionally has a late night out. I, on the other hand, am 21. I’m about to start my senior year of college, I intern, I’m an avid online shopper, I go out with my friends almost every weekend, I study, am always on the move and suffer withdrawal symptoms when I don’t have my phone for more than 45 minutes.

The only things we really have in common are that we stay busy and know technology. I may be wrong here, but that just doesn’t seem like the proper way to target consumers, especially in retail. The word millennial is too broad. It encompasses people that are in completely different stages of their lives. To me, focusing efforts around millennials is just an over-followed trend.

Don’t get me wrong; appealing to millennials has definitely shifted the way marketers appeal to consumers. It has become intuitive, personal and brands have figured out how to market in a way that is additive to peoples’ lives. But if you think about it, don’t generations older and younger want that as well?

In retail and technology, a new goal is personalization; so my question is why do these industries continue to obsess over a market that appears to be so diverse and vague?

PRSA Corner: Breaking Through the Noise and Reaching Your Target Audience

ClpsEJ3UYAAqeNFWe recently attended and were the official sponsor of the June PRSA Austin Chapter Luncheon. The luncheon titled, “Media Relations: Insights from the Newsroom,” featured three journalist panelists who discussed how media has evolved over the years, the integration of skills and technology in media relations and how PR professionals can (and should) break through the noise to reach target audiences. Here are some highlights:

Tara Doolittle is the Viewpoints editor for the Austin American-Statesman and is in charge of the editorial pages and online commentary. She began as a rookie reporter in 1997 and has worked with the newspaper’s reporting teams covering education, city hall and lifestyle. As many journalists do, Tara receives over 400 emails a day, which means getting her attention is no easy task. Although she gives first priority to local pitches over others, she tells PR folks to send short pitches, know who you are pitching and focus on the journalist’s interests, and course, always be sensitive to deadlines. Other key take-aways from Tara:

  • For hard news and community engagement pitches, Tara recommends doing research on how other publications (in other areas) report certain trends and how those trends might play out locally. Look for ways to tell the local story. As well, Tara says PR professionals should “think broadly” because the Statesman is not just a print newspaper, but a multimedia content platform.
  • According to Tara, the digital space is the way to go, especially with social media and sharing. She recommends PR professionals think about this when it comes to pitches. Photos and videos are a great way to keep people on the website for longer periods of time – it’s a win-win for everyone!
  • Tara said the biggest struggle she faces as an editor for a daily local newspaper is serving three sets of readers because they all want different things: folks who don’t pay for online content; folks who do pay and read online content; and full subscribers.

Erin Quinn-Kong is the editor-in-chief of Austin Monthly and the editorial director of Austin MonthlyAustin HOME and austinmonthly.com. A Missouri native, she attended the University of Missouri School of Journalism and worked in New York City as an editor at Allure and Us Weekly before moving to Austin in 2008. Compared to the Statesman, Austin Monthly operates with a smaller staff who has to work very hard to keep up with daily and monthly deadlines. It’s a fast-paced environment (with a small staff), which definitely makes it hard for PR professionals to get the attention of the editorial team. Knowing that, Erin says it is critical for PR professionals to know why the story would work in her publication, and know who you’re pitching to and why. Other key take-aways from Erin:

  • Pitches come into play when they make a connection to something that relates to the local area, or that may have appeared “buzz worthy” on social media. That is the sweet spot on pitches!
  • Erin recommends asking them to coffee. As editors, she believes it is part of their job to know the PR people in town. Having the opportunity to be “face to face” with PR professionals is a much better way to connect than an email.
  • Her biggest challenges as the editor of Austin Monthly include creating boundaries between her job and life and the struggle of small budgets and staff combined with high expectations.

 Haley Cihock is Executive Producer for KXAN. With 15 years of experience in broadcast news, she writes, edits and manages a team of producers, anchors, editors and field reporters working on the noon newscasts across two channels. According to Haley, the best stories come from community engagement – listening to the buzz around town, hearing what local citizens are talking about – and then figuring out how to cover the story. She believes that Austin has an engaged audience and people in the city really want to talk. At KXAN, social media is a huge tool for listening for potential stories. Other key take-aways from Haley:

  • Make no mistake, there is limited “on air” time, so Haley recommends that PR professionals pass story ideas and news to the digital side to get more bang for the buck. Using multichannel media is a great way to disperse the message, and it is how stories evolve, especially when it is resonating with people. Haley also says the evolution of media means that things are moving faster and faster, things get lost, so PR folks should try more than one platform to tell their story.
  • As an on-air journalist, Haley has to think of the bigger picture, but often times receives “micro” pitches from PR professionals. Pitches have to be bigger than just one thing. It is important to think beyond your client or your one story – try to make connections that could turn into bigger feature stories.
  • Her biggest challenges as an on-air journalist is always trying to be the first with the story, but to also to get the story right and do it better than anyone else. Erin believes that, for TV journalists, the challenges haven’t changed much, but the ways of approaching them are changing. Her two biggest pieces of advice is to not send video to the newsroom (they have to shoot their own) and to not send gifts to on-air journalists.

Influencer Insights: Anne Marie Stephen

A Ketner Q&A with Anne Marie Stephen, CEO + Founder of KWOLIA

What technology trend do you see most impacting the field? 

Mobile will continue to evolve and dominate. It is the gateway to the key technologies that are continuing to grow and evolve. I believe we will see social move into a new growth phase becoming a significant commerce channel and media platform.

How do you most like to stay up to date on trends?

I stay very busy – very active. It’s not a single thing, I use many sources. I read, attend all kinds of events, conferences both large and small. Most importantly, I talk to everyone! I talk to uber drivers, sales associates, students, innovators – pretty much everyone who crosses my path.

What’s the best piece of personal or professional advice you’ve been given?

People don’t remember what you did, they remember how you made them feel

What do you think is the biggest change occurring in the retail industry?

Aligning the internal lines of business fast enough and fluidly enough to drive business as the same pace as consumers are moving.

How did you get involved in the industry?

I am proud to say I started in retail and had a whole career from working in stores and on the wholesale side from sales to managing teams across the country. I then was recruited into retail technology just before the big innovation waves happened. So, I have grown up with all the innovation and changes. My time with innovation now exceeds my time in retail, but my time in retail has been instrumental in creating a solid foundation and informs all that I do today.

What do you do for fun?

I enjoy running and water skiing. I have completed five marathons, several half-marathons. I just enjoy those so I don’t count how many I have completed. I am lucky enough to get out on a friend’s lake a few times over the summer to water ski. Not often enough! Getting a good ski in is good for the spirit. I love being out on the water.


image001About Anne Marie Stephen

Anne Marie Stephen is the CEO + Founder of KWOLIA, innovation intelligence and strategic advisory firm for emerging technologies connecting the physical and digital worlds. As a global customer-focused product and service developer, customer experience guru and trends forecaster she has worked with leading companies including: Panasonic, Hershey’s, Disney and Ralph Lauren to integrate innovative solutions for over a decade. She is also a frequent speaker on future of retail, innovation and marketing at high profile events including SXSW and Shop.org. Anne Marie is also contributor for Chain Store Age, Geomarketing, Retailing Today, Street Fight, SharpHeels and FierceRetail. Additionally, She is Founder of Smart Women in Retail Leadership (SWIRL). Anne Marie is a graduate of the University of Illinois at Urbana-Champaign.

 

To learn more about Anne Marie, watch this video interview. 

The New Adventures of Old Christine

Hey y’all! My name is Christine Hanna and I am the new intern for Ketner Group. I am currently a senior corporate communications major at The University of Texas at Austin. I have lived in this amazing city my whole life and define myself as a true “Austinite.”

headshot christineBefore joining the Ketner team I was primarily focused in the non-profit realm. I spent the past year as the program and development intern for the non-profit Marathon Kids. During my time at Marathon Kids, I concentrated on planning events and managing social media platforms. My love for non-profit stemmed from my first internship at Superhero Kids where my main tasks included planning events for the children at the Dell Children’s oncology unit, staffing volunteers for the annual run, and raising awareness through social media. Superhero Kids will always play a major role in my life.

I think it is crucial to try different avenues of real world experience before you graduate, so during the summer of
my junior year I worked for Carr Development. I loved being a part of the business world, but it made me realize my passion for the communication field.

And that is why I cannot wait to start me new adventure at Ketner Group! It is only the first day and I already can tell that this office is special. To celebrate my first day the whole team went out to lunch together, and they let me pick the restaurant! Yes, the new intern got to pick the restaurant. I can say from experience that not many offices have this warm of a welcome! Like I said earlier I have primarily focused on non-profit, so I am excited to see what the agency life has to offer.

Now, here is the fun stuff and interesting tidbits about myself:

  • I am a twin! But my sister and I look and act nothing alike! I am a tall brunette and she is a short redhead.
  • I am a cancer survivor! I would say this is what I am most proud of. I was diagnosed with Thyroid cancer my senior year of high school and had my last doctor’s appointment at MD Anderson during my freshman year of college. I still would not take back my experience, because it taught me so much about myself. That is why the organization Superhero Kids will always play a pivotal role in my life.
  • I am an avid runner. I have completed two half-marathons.
  • Do you have a sweet tooth? If the answer is yes then we will be best friends.
  • I grew up going to Port Aransas, Texas. I LOVE to fish. My dad is the biggest “guys guy”, but he ended up only with twin girls. So growing up, he taught us all his favorite outdoor activities.
  • I am a big FOODIE. My favorite restaurant this month is Elizabeth Street Café.
  • I am a coffee addict!

As I enter into my final summer as a student, I am thrilled to have the opportunity to work with the Ketner Team. I can already tell they will teach me so much about the PR and marketing world that you can only gain through firsthand experience.

 

What to do on the first day of your summer internship

You’re probably feeling some nerves. Finals are finally over and summer is finally here but the first day of a summer internship is likely making you feel a little anxious.

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courtesy of Creative Commons

Lucky for you, I’m here to share some good news. Having both experienced the first day as an intern (four times!) and a boss (twice!), everyone feels excited and a little nervous about the first day.

Plus, an internship is a great opportunity to uncover your strengths and try out a variety of projects. It will help you get the job you want and it will also help you understand who you are and what you can offer.

In order to help you prepare for that first day, and the days to come, I’ve come up with three Do’s to ensure you make a great first impression and create a lasting positive impression. Say hello to a guaranteed recommendation!

Do: Ask Questions

Curiosity shows engagement and interest. The first day is all about getting the lay of the land. Questions will help you figure out how the company is run and how you can best support the goals your employer is hoping you can help achieve. Your questions should be aimed at understanding first and achieving second. Questions will help you to understand how the company works and what you’ll do. But they’ll also help you figure out how you can best succeed on a project you’ve been assigned. Remember, you’re interning to support the company but you’re also interning in order to learn! Questions ensure you impact the company the best way you can and prepare you for your next job.

Do: Dress the Part

Ah, the blessing and the curse of clothing. No matter whether you love it or hate it, our clothes represent who we are and reflect our opinion of any situation. For the first day of your summer internship, you’ll want to dress to reflect your respect of your new organization and fit in with the company culture. Did everyone wear jeans and a t-shirt when you interviewed? Go for a tailored but relaxed look: black slacks, a knee length dress or a sweater and blouse. Consider wearing your new suit as separates and save the jeans for your second month on the job. Did everyone wear suits and tie when you interviewed? Match their clothes and find yourself something equally buttoned up. Nordstrom Rack and Neiman Marcus Last Call are great resources for a college budget.

Do: Your Homework

Help make your first day less stressful and ensure you make a great first impression by spending an hour or so preparing for your job. First, you’ll want to get familiar with your company: check out the website, make sure you know the name of your new employer and figure out the route you’ll travel to get to the office. Second, set some expectations and goals for your work. How do you want this job to help you get your next job? How do you want this job to set you up for your dream career? What do you want to learn? Who do you want to meet? By understanding these answers before you even set foot in the office, you’ll ensure you achieve what you want. That makes for a better future and a more fun, relaxing present.

Now, you have the tools you need to start your new internship. By encouraging yourself to ask questions, dressing for success and doing you’re homework, you’re guaranteed to have a great first day. And remember, you already completed the hardest part of getting ready for your first day: you were hired. You’re already well on your way.

How to Find a PR Internship

This blog was written by our intern, Cambria Sawyer.

That whole “chicken or the egg” question may be archaic, but it’s more relevant than you think.

Walking into your freshman year at a university and landing that first internship is not particularly high in the priorities list – but it should be. When it’s all you can do to find time to feed yourself in between classes, class projects and research papers, how can something that seems so far away be so immediately important?

The thing is, when it comes to internship interviews, you need some experience to prove you’re up for the job, which is kind of hard to do, considering you’ve never worked anywhere before. Classic chicken or the egg.

But the puzzle can be solved, and here’s how:

Experience
Get involved early. This is how to get over the “lack of experience” hump.

First things first, join a club. This is why starting early is such a big deal, because it takes a while to absorb enough information from that membership to be worthwhile. For public relations students, joining the Public Relations Student Society of America (PRSSA) is an excellent starting point. As a member, you will have the opportunity to participate in third-party mentorship programs, volunteer activities, networking events and PR agency tours. In other words, the good stuff.

The organization doesn’t have to revolve around PR either to be meaningful, but PR is always relevant to any group wanting to stay afloat. Run for an officer position that handles communications, PR or social media for a club. Any way you can get your hands on some real-life application of the things you’re learning in class will make you a stronger candidate.

Resume
You can be the most qualified person they interview and still not get the job. How? The way you present yourself can make or break you, and it starts with the first impression you make, your resume.

First, make sure it’s one page. It shows that you can pinpoint what is important and convey it concisely, and in reality, it’s just easier to read.

Image courtesy of Flikr
Image courtesy of Flikr

Second, make it your own. No need to glue sequins on it or anything, but find a way to personalize it in a way that reflects who you are and helps you stand out, but is still professional.

Third, do not send it off as a Word doc. While converting it to a PDF shows a heightened level of professionalism, it also safeguards the formatting of your resume. It may look fabulous to you on your Mac computer, but your interviewer is seeing awkward spacing and weird margins on their PC.

Interview
There is a reason people interview candidates instead of just look at a resume; they want to see what you’re like.

Here are three steps to ace the interview:

  1. Research. Make sure you become familiar with the company and the interviewer, if you know who it is. If they specialize in something, look into that industry a bit. Read up on the clients they work for and what kind of work they do for them. Check out the interviewer’s LinkedIn page to understand their background and what they do at the company. Your choice to research correlates with the amount of investment and ingenuity you will bring to the job – something an employer definitely wants to see.

    Photo courtesy of Pixabay
    Photo courtesy of Pixabay
  1. Ask Questions. This one is pretty straightforward. Actually have some questions in mind when they ask the standard, “do you have any questions for me?” This shows that you’re engaged, inquisitive and are there to learn more – which is the whole point of the internship in the first place, right?

 

  1. Be Yourself. Sorry for the cliché, but it’s important. Be professional and unique, but not in a way that misrepresents who you are as a person. If you get a job pretending to be someone you’re not, it won’t be a good fit. When you get a job offer from your future employer to whom you were completely genuine with, both you and the company will grow – because that office is exactly where you should be.

 

Happy interviewing!