North Carolina Bound

Howdy friends – please excuse the short post, but it has been a bit hectic around here lately. The past few months have been very busy for all of us here at Ketner Group—in a good way!

The summer months have traditionally been slower for us in years past—mostly because there are very few large industry tradeshows, which means our clients typically won’t make significant announcements or implement large, integrated marketing/PR campaigns.

North Carolina

But that has not been the case for us this year! KG clients have had a very busy summer thus far with significant customer and product announcements, as well as good traction in the social media arena. Most recently, we helped our newest consumer client, Booqoos, with the national PR launch of its new deals site. Since the launch a few weeks ago, Booqoos has been featured on local Austin TV, covered in various retail technology, business, and social commerce publications, and hailed in the blogosphere.

We have also been very fortunate to come across several new business opportunities—always a plus! In fact, KG’er Valerie Kusler and I are heading up to North Carolina tomorrow to meet with a new business prospect. Unless we are pitching a local Austin client, we do not always get the opportunity to meet with potential clients face-to-face, so we are looking forward to the opportunity! Selecting a PR agency is more than making a financial investment, its an investment in a long-term partnership that will ensure the company’s PR/marketing success. So, if you were going to ‘take the plunge’ with a PR agency, wouldn’t you want to meet the team in person to measure their relevant experience and knowledge and, just as important, gauge their chemistry with your team? Could switching to Geico really save you 15 percent or more on car insurance? (Ok, bad joke, but I’m a little punch drunk at the moment!)

I hope that you all have had a fun, healthy and prosperous summer so far. Here’s to cooler temps in the U.S. and of course—football season being than a month away!

Nightmare and Dream PR Clients

Ever since I started my career in public relations, friends and family members will often ask me, “Wouldn’t it be neat to do PR for XYZ company or person?”  Heck, I even choose the path of PR when I was a sophomore in college because of a dream job – PR for Sea World.

As PR representatives, we are tasked with working with all sorts of clients.  It is our job to make the best out of every situation, to deal with the good as well as the bad, and to never back away from a challenge. But there is also that fine line of whether or not to keep your own morals and beliefs on the “DL” at the risk of offending or losing your job or client.  During my eight-year tenure at Ketner Group, we’ve only had to officially “let go” of two clients.  The first was due to a lack of budget coming our way and because their competitor had actually offered to hire us and pay us more. Not exactly a bad situation. The second, well, let’s just say that we flat out kicked these guys to the curb due to very unprofessional, uncalled for behavior and treatment toward the agency team  — AKA a nightmare client.

So, who would you or wouldn’t you add to your client roster?  Of course, this is all in fun and jest, but nonetheless, very interesting to think about. So goes my list of the top three “nightmare” companies or persons that I would never do PR for, and my list of top three “dream” companies and persons that I would jump at the chance to represent. Drum roll, please!

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