Meet our newest intern, Justin Joe!

Hello everyone!

jkj_photo1I was born and raised near the Texas Gulf Coast in Lake Jackson. The town may be small, but being near both Dow Chemical and BASF oil plants, I got to meet many families who would transfer in on business. My family worked in-depth with the school district. My mother was and still is a teacher and my father was a clinical psychologist for the schools and probation systems in Brazoria, Wharton and Matagorda County. As a result, my family life revolved around education, and it is a subject that makes me feel the most at home. Both my parents are also musicians, and my father self-recorded and produced two full-length rock albums. I often remember certain periods in my life according to the musical phase I was in at the time. There’s not a lot of music I haven’t heard or can’t tolerate!

The strongest element of my family is my cultural heritage. I am a biracial Asian American and fiercely proud of it. Although my dad made my mom and I huge snobs when it comes to Chinese food! When I entered college in the fall of 2010, I was able to turn my fascination with cultural identity and diversity into an academic and professional adventure. I find public relations, marketing and mass communication in general very fascinating because of the interdisciplinary nature of the work. I’ve yet to meet someone in this field whose passion is exactly the same. In the sense, I feel there is room for growth as a professional and as a person. The highlights of my collegiate career have come from my relations with the Public Relations Student Society of America (PRSSA), of which I am president of Texas State’s Chapter.

Old Main at Texas State

Culturally speaking, Texas State is a heavily Hispanic university, so our Chapter has had the privilege of working with many culturally diverse students and organizations. With PRSSA, I have had the opportunity to hold events for Spanish media and documentary filmmakers, as well as draft the first hurricane warning system for the Gulf Coast’s Spanish-speaking population. I have lately concentrated my studies towards East Asia, primarily with personal interest, but also because of the similarly in the growth of the two regions’ media.

Skyline of Seoul, Korea
My dear Seoul, I shall visit you again very soon!

I compounded my two passions, music and Asia, and recently published my honors thesis discussing the cultural phenomenon known as the Korean Wave in South Korea. My ultimate high point in college was when I visited Korea’s capital, Seoul, for a brief period of observational study. I specifically studied Korean pop music–K-Pop–and discussed how it has become one of the key marketing mechanisms for South Korea’s national brand. This thesis also examined K-Pop’s movement to the West and how it has and might be received in the future. Since I was young I knew music had power, and this was just too perfect an opportunity to pass up! I intend to continue my studies of the Korean peninsula into graduate school.

I joined Ketner Group because I saw a kindred zest for branding and communications, the same elements I saw in my research. I hope to gain insight on B2B communications, an area that largely ignored in collegiate curriculum. I’m looking forward to a fun and productive stay with Ketner Group!

KG Clients Make Big News at NRF: Retail’s Biggest Week in Review

The biggest week in retail has come and gone, but let’s not leave NRF behind so quickly! KG had a great time at the trade show and we were thrilled to see our clients making some big news. Take a look at a few of the top clips from NRF this year!

CrossView
Forbes – No Jamba Juice Line For You: iPhone That Order In With PayPal

Digby
CNBC.com – How Mobile Technology Is Revolutionizing In-Store Shopping

Predictix
Supply Chain Shaman – The BIG Show: Clouds of Sensors and Sensing
RIS News – Best of NRF 2013: Top 10 Takeaways
Chain Store Age – Retailer Tech Deployments in the Spotlight at NRF

Profitect
Apparel – Going to NRF’s Big Show
RIS News – Best of NRF 2013: Top 10 Takeaways

Ketner Group had quite a year at NRF 2013 and now we can only hope to make the next round even more successful. Until NRF 2014!

Social Media Contests: It’s Always a Good Time of the Year

Photo courtesy of Blast Radius

Well, folks, it’s here. ‘Tis the season of giving and we’re knee deep in gift wrap and holiday cards, cookie dough and frosting, tree lights and ornaments – hopefully not all at once!

In a season that is already globally known for its high-stress characteristics, why not add in a little friendly competition? Brands that host a social media contest, especially during the holidays, can effectively boost online engagement, fuel your customer base and promote your company online.

Before highlighting a few brands that have successfully carried out a social media contest, keep these tips in mind when considering this opportunity:

  • Set a goal that doesn’t focus on increasing followers alone. Emphasize the value of reaching a new demographic or generating more sales leads during the contest period.
  • Don’t forget to promote, promote, promote! Use your social channels, company website and blog to spread the word about contest details and why people should enter to win this insanely awesome prize – which brings me to my next point!
  • Offer an appropriate prize. Know your demographic in order to choose a prize that participants will not only find valuable but worthy of a little effort on their part.

These brands have successfully hosted social media contests – maybe you’ll find some inspiration for your brand’s next online competition!

McAlister’s Deli has decided to get in the holiday spirit and host a “Name Our Gift Card Mascot” contest. Customers can Instagram photos of the brand’s promotional penguin in various situations, then submit their name idea with the tags #givedelicious and @McAlistersDeli. The winner can choose between a personal tablet and $500 McAlister’s gift card or a $1,000 scholarship and a $500 McAlister’s gift card. This is a great prize that incorporates a third party gift and a gift card from the company hosting the competition to reward loyal customers.

Alamo Drafthouse Filmmaking Frenzy – This Austin-based movie theatre is expanding rapidly to cities nationwide and is known for its quirky personality. To go along with its eccentricity, the cinema house recently hosted a film contest (how appropriate!) for viewers to send in their version of a public service announcement highlighting the negative consequences of talking or texting on a cell phone during a movie. Submissions were uploaded to Badass Digest, the theater’s pop culture site, and viewers voted on their favorite film. Winners for each location received a $200 gift card to Alamo Drafthouse and their PSA was screened at their respective theaters. While video can be intimidating for some brands’ marketing teams, it is still one of the fastest growing social mediums that should not be dismissed.

Nike hosted a month-long #RiseAbove Instagram contest over the summer that highlighted fans’ love for basketball by submitting inspirational photos while wearing Jordans, its popular line of shoes. Winners were spotlighted on the contest’s website and the efforts reached millions of fans.

Mellow Mushroom offered free pizza to random lucky Twitter followers in a campaign called “Follow Us and We’ll Follow You”, but complimentary pizza pies are not all a fan might receive. As a friendly joke, the pizza eatery’s mascots would “stalk” its followers participating in the social media contest and make them the stars of online videos and social pranks. While it is an interesting concept, we’d recommend going with a less offensive effort.

A trend not to be overlooked is the growing “Pin It to Win It” campaigns on Pinterest. This effort can be tailored to almost any brand, product or service and brings highly visual emphasis on the subject at hand. Take a look at this page of the Top 50 Pin It to Win It efforts.

These are all great examples to find inspiration for your next social media contest – every brand is different so tailor the competition to fit your image! You’ll quickly see it’s a great way to learn more about your target and an effective way to gain momentum in your marketing efforts. So go make that next big Tw-Insta-Pin-book contest and see where it takes you!

The Mobile (Presidential) Election of 2012

mobile-pres-election-blog-imageAs originally posted on The Mobile Retail Blog http://www.themobileretailblog.com/social-media/the-mobile-presidential-election-of-2012/

It’s hard to imagine that in a little over two weeks, our country will have elected (or re-elected) a new president. What a difference four years makes. For example, just here at the Ketner Group, the team has definitely gone through its share of changes and life-changing moments – we’ve had one new baby, two marriages, two cross-country moves to California and Texas, and have bought seven new cars!

Other things have changed, too, especially on the technology front. Thinking back to the 2008 election, or what is known as “The Social Media” election, Facebook and Twitter were a key factor into President Obama’s election win.  In fact, it was his campaign team who pioneered the use of social media for organizing, fundraising, and communicating his 2008 White House bid. And boy did it work! Continue reading

The Scariest Thing You’ll See This Halloween… AP Style Mistakes!

Sure. Zombies and ghosts can give you chills, but nothing makes you squirm like a misplaced comma or the double space between sentences. We know deadlines and full schedules dictate most of our days, but making time to review the latest AP Stylebook might be just what you need to polish up your nearly-flawless writing skills!

The team at Ketner Group decided to highlight which mistakes we make the most and which common errors make our hair stand on end.

KG’s Most Common Mistakes

  • Using “their” Instead of “its.” – Jeff’s our biggest offender on this one!
  • The Double Space Two-Step – As Catherine would say! It’s a tough change, but we’re all in this together.
  • Too Many Commas – Caitlin has become a little comma happy recently – this article in PR Daily is a great read for tips on comma usage!
  • Misspelled Words – Brittany’s a Grammar Hammer, but “occasion” and “fulfillment” give her some spelling trouble every now and then.

That AP Rule We Just Can’t Ever Remember…

  • Texas vs. TX – This one still gives Catherine and Jeff a rough time! “Always Texas, not TX!” Catherine suggests double checking your AP style book to confirm the states for new clients.
  • Now Where to Put This Footnote… – Inside or outside the period? Inside or outside the quotation? Brittany struggles with these questions daily. The rule: if footnoting an entire sentence, place the footnote after the period. If footnoting a single word or phrase, place the footnote directly after it and before a period.
  • When Do I Hyphenate? – Compound modifiers can be confusing and once you’ve fallen into the sticky trap it can be impossible to get out. Caitlin often uses two or more words to express a single concept, but not without deliberation!

The AP Rule That Haunts Us

  • Its vs. It’s – This is one of Jeff’s ultimate pet peeves. His helpful tip is to say “it is” out loud every time you write “it’s.”
  • Capitalizing Everything! – Catherine cringes when she sees titles capitalized in press release quotes. “Not Everything Is That Important, People!”
  • The Double Space Two-Step, Again – We all grew up doing it, but times have changed and it is no longer correct according to AP style. Caitlin’s been cracking down on this one!
  • Homonym Mix Ups – Typing all day for a living can warrant the occasional mistake, but the misuse of “to” and “too” drives Brittany batty! She’s watching you, People of Facebook. “Conversely, catching a ‘who versus whom’ or ‘less versus fewer’ mistake makes me feel like an editing rockstar,” she says. You most certainly hold Rockstar Editor status at KG, Brittany!

Moral of the horror story: refresh your AP style memory! Set aside a time for the whole office to go over common mistakes and have team members mention other errors to be aware of that you might miss in your review. Taking an hour today can save you more than a few hours of edits in the future!

Halloween: In Need of Good PR?

madeleine-halloweenIs it just me, or is the Halloween industry in need of a branding facelift?  When I was a kid, it never occurred to me that this “holiday of sorts” was the cause for so much controversy between differing religious groups, let alone the fact that Halloween’s roots come from ancient pagans who believed that October 31 was the day that the boundaries between the worlds of the living and the dead overlapped and the deceased would come back to life and cause havoc such as sickness or damaged crops. (Thus ancient Celtics would wear masks to scare away any spirits.) I come from a Christian family, but my parents were not the ultra-conservative type, and so my brother and I always dressed up for Halloween, participated in Halloween parties at school and always went trick or treating in our safe suburban neighborhood in Lubbock, Texas.

Nowadays, however, Halloween as a “holiday” has a much different look and the industry has literally exploded right before our eyes.  In doing research for this blog, I found a stat from BIGResearch that in 2005 (the year my daughter was born) consumers spent almost $3.30 billion.  For 2012, figures are estimated to top $8 billion– spending of course on costumes, decorations, and candy. So, if you look at the Halloween from a figures standpoint, the industry has done, well, pretty dang amazing! Continue reading

W-R-I-T-E: An Acrostic Method to Writing About Something You Don’t Understand

Every PR or media professional has been there. We’ve all been assigned that writing piece that’s guaranteed to scramble your brain. Like a kid who hates dodge ball hiding from the ‘choose your team’ line-up, you shrank in your seat or went silent on your phone line hoping that the arduous task wouldn’t fall to you. But just as the dodge ball-hating kid needs to play for a grade, you need to write for a living.

Now that the challenging writing assignment is yours, let’s talk about some ways that could make it easier for you to formulate an intelligent collection of thoughts about a subject about which you honestly know nothing. It’s been a while since I’ve used the Acrostic method to make a point, so let’s use WRITE to spell out a workable method to successfully writing this madness.

————————————–

W
Who is your audience? I know this sounds basic, but it’s an important step we writers sometimes skip when launching into an article. You should really stop to identify for whom you’re writing so that (1) you know how to position the information and (2, and most helpfully) you can understand which sources could help you better comprehend the topic. Many people in your audience most likely have written content on the topic, as well. This brings us to our next letter.

R
Research, research, research. Clients love to give us the go-ahead on writing bylines and other pieces, but rarely have time to instruct us on the subject matter. When a client’s industry is highly technical or difficult to understand, this could be a nightmare. Therefore, work in time to do a deep-dive research session. Many times, this requires moving beyond reading through the material your client sent and finding handfuls of other articles written by professionals in the industry. Recently, I had to write a blog post about a highly-detailed, business profitability best practice. I spent about an hour just researching the topic before I even wrote one word.

I
Intelligent sources. When you obviously can’t speak as the expert, find experts who can. This goes hand-in-hand with research. Researching sparks great ideas, but if these ideas aren’t your own, quote them. This is a great way to get a point across fairly, and add credibility to your article. Continue reading

Millennials and the Workforce

PhotoAlto/Sigrid Olsson/Getty Images
By Sara Lasseter

Photo: PhotoAlto/Sigrid Olsson/Getty Images

For the last decade, Americans everywhere have been concerned about the high unemployment rates sweeping the nation. But who is it that’s out of a job? Unemployment has hit every age group, social class and industry, but Generation Y (those born roughly between 1980 and 2000) has seen the most trouble. While this group of 80 million recent grads and young professionals have one of the highest levels of education, entering the workforce as a Millennial is proving more difficult for this generation than any other before it. Gen Y has a staggering 12.1% unemployment rate, and the lucky few with jobs are experiencing lower average salaries that are decreasing at a higher rate than other age groups and skyrocketing college debt that is higher than it has ever been.

As part of Gen Y myself, I’m experiencing first-hand the challenge facing most Millennials in this economy. While I’m fortunate enough to hold a great internship position with KG, I’m entering my senior year at UT with determined resolve to find a job upon graduation. It’s the Holy Grail for college grads these days, so we can use all the help we can get.

A great feature on Forbes lists some helpful ways that Millennials can stay sane and keep their skills polished while waiting on one of 100 companies you’ve applied at to offer you a position. Here are a few of the best tips!

  • Keep working and volunteer – Contributing to side projects and small startups can keep your skill set in practice while also filling in that jobless gap on your resume. Volunteering in the community is fulfilling and adds another dimension to your on-paper personality that employers will notice. Continue reading

I volunteer!

“I volunteer!” she screams as she pushes her way to the front. “I volunteer as tribute!” The shocked crowd gasps as all eyes turn to Katniss Everdeen.

If you haven’t read the Hunger Games series or have yet to see the movie, just watch the trailer and you’ll no longer be living under a rock.

Katniss’ offer to volunteer in her sister’s place at the annual Hunger Games slaughtering—I mean, competition—is the ultimate sacrifice. And thank goodness most of us won’t ever find ourselves in that position! But a little bit of sacrifice is exactly what we should give when we volunteer.

I went to a charity event last month and was blown away by the activities and mission of this organization. It made me think about the people involved and what it takes to run such a successful program—then something happened. I wanted to join them. I wanted to make a difference.

“But I’m so busy with my job, going to the gym, keeping up with friends and spending time with my husband and dogs. I don’t even have kids, yet, and I struggle to find the time to fit everything in!” Insert your own personal activities and family members and my internal dialogue would probably match yours at one point or another; long story short, it’s hard. But that’s just it—volunteering should be a little hard. It takes some sacrifice, and you have to MAKE time to do it.

I took the plunge and offered to donate my PR expertise and time to this awesome nonprofit. This won’t be easy, and I’m already stuffed to the gills at the office with regular, billable work, but it’s important and I’m glad to do it. I’m so thankful that I have a really understanding and flexible team here at Ketner Group, and they’re also glad that I’m volunteering. We all want to at some point, it’s just finding that time. Or maybe the right organization that calls out to you like none did before.

I hope to talk more about my volunteering work, maybe more about the nonprofit when things start progressing. So stay tuned! And let me know about your volunteering adventures!

Public Interest vs. Private Access: Monetizing Content to Keep Newspapers Afloat

By: Sara Lasseter

After the New York Times released its exposé on the Wal-Mart bribery investigation in April 2012, a sum of $12 billion was erased from the grocery store’s market value. While the story had a significant impact on the market for Wal-Mart and Walmex, the New York Times deliberately released the story over the weekend to deter any accusations of insider trading or private access. This story gained widespread attention for its sensitive market information and prompted many discussions on the idea of selling early access to interested parties.

But this poses a controversial question: What is the purpose of a newspaper? Newspapers began as purely profit-making entities that sold any and all stories to generate revenue. A shift toward news motivated by public interest began in the 1960s and 70s due to events like Watergate that prompted newspapers to become public institutions that existed to uphold certain principles for the good of society. Today, public value of ever-present and instantaneous news has created an “entitled and expectant” environment for the print media industry that makes it difficult to implement any major frontrunner services without a substantial amount of backlash.

Critics say that offering market-moving information at a price to hedge funds and investors plays against public interest, but could there be a beneficial side to selling these facts at a fee? Publications like the Wall Street Journal and Dow Jones wire have begun to offer paid subscriptions for readers who wish to access market-moving information sooner than it is published in the newspaper or posted online. Some opponents think a move like this would be considered insider trading, while others say as long as there is no personal gain of the party disseminating the information, then it is completely legal. The court case of Dick vs. SEC 1983 established that a lack of personal benefit in trading eliminates the risk of insider trading. Neither the NYT nor Wal-Mart sources would have had any personal gain from releasing this story early to interested parties, therefore, both would be free from insider trading accusations. Continue reading