Author: Ketner Group

NRF 2019

Ketner Group Takes on the NRF Big Show 2019

Posted on | by Ketner Group

In retail, we know that the holiday madness doesn’t end once the ball drops in Times Square. Even those of you who identify with “A December to Remember” more than “Ford Truck Month” – and are still reconciling the fact that no one in your family loves you enough to shell out a year’s salary on a front-wheel-drive convertible parked in a snowy driveway – know it’s time to take one more deep breath from the bottom of your newly built Saint Nick belly and get ready for NRF 2019 in New York.

Although Austin isn’t exactly the North Pole, we’ve been hard at work the past few months getting everything ready to knock it out of the park for a major mid-winter event. And this year, building on years of experience our team’s had at the event and given that our agency experienced pretty incredible growth in 2018, we’re collaborating with our largest cohort of retail technology innovators to date – representing 18 clients in total. Therefore, we’ve coordinated meetings with media and analysts, promoted their presence via social media, overseen email campaigns and used every other conceivable medium to get us ready to take on the Big Apple with the enthusiasm of Buddy the Elf.

What’s In Store

We’re excited to feel the energy in the expo hall as we move another year away from the doomsday ramblings about the ‘retail apocalypse’. We’ve seen firsthand how innovative retailers partnering with innovative vendors have established a bulwark against Amazon’s encroachment. We’ve seen how enigmatic executives have rallied an industry in need of optimism and vision to become a catalyst for even greater change. We’re excited to hear stories of recent successes and learn about what the future holds for the industry and for the everyday consumer.

Although NRF stands firm as the last hurrah before we can officially call the holiday season quits, I don’t know why anyone wouldn’t be excited about having more time than anyone else experiencing The Most Wonderful Time of the Year…

Meet Us at NRF!

So, if you’ll be at NRF and would like to meet us to learn about our agency, our services or our clients – or would like to meet with any of them – please don’t hesitate to reach out! You can find us at [email protected] or feel free to find us helping our clients at their booths, including:

  • Columbus Consulting – Booth #3083
  • DisplayData – Booth #1910
  • DynamicAction
  • Elo – Booth #3655 (with partner and Ketner Group client, Shoptelligence)
  • GK Software – Booth #3267
  • GroupBy
  • Kibo – Booth #4419
  • Mercatus – Booth $4560
  • Mirakl – Booth #206
  • NGC Software – Booth #4523
  • Opterus – Booth #4911
  • OrderDynamics – Booth #240
  • PlumSlice – Booth #1200
  • Shopgate – Booth #551
  • Symphony RetailAI – Booth #3036
  • Theatro – Booth #1517
  • Zynstra – Booth #230
Katie Stone, Intern at Ketner Group

Meet Our New Intern: Katie Stone

Posted on | by Ketner Group

This blog post was provided by our intern Katie Stone

Getting To Know Me

Hello everyone! My name is Katie Stone and I am the new intern at Ketner Group Communications. I recently graduated summa cum laude from Texas State University where I received my bachelor’s degree in Mass Communication and Public Relations. 

I am originally from Katy, Texas (yeah, I know, Katie from Katy). Even though there isn’t a whole lot to do in Katy, I love visiting home so I can spend time with my family. I also like to visit our crazy boxer mix Daisy. Though I have lived in Texas my whole life, I have been lucky enough to travel to many places. I have hiked through national parks in the United States and zip-lined through the Costa Rican canopy. I’ve eaten fish and chips in London and walked the streets of Rome. I hope to go even more places in the future. When I’m not traveling or visiting family, I love reading, cooking and binge watching the newest shows on Netflix.

How Did I Get Here?

Before joining Ketner Group, I did six different internships with companies and organizations such as the Freedom of Information Foundation, Leadhub and Boys & Girls Clubs of the Austin Area. At these internships, I learned a lot about running the perfect social media campaign, developing digital content people will actually click on, and the ins-and-outs of event planning.

While working internships and going to class, I was also heavily involved with the Public Relations Student Society of America (PRSSA). While in PRSSA, I served as secretary on our executive board. I was also the Communications Director for the PRSSA 2018 National Conference – the largest annual gathering of public relations students and professionals in the world. Though I had a crazy schedule, the skills I learned made every minute worth it.

Despite my current dedication to the field, I knew nothing about public relations before I went to college. When I started at Texas State, I didn’t know what I wanted to do, but I needed to select a major. I selected Mass Communication and Public Relations at random. Thankfully, I fell in love with it.

I couldn’t be more excited to get started in my new position at Ketner Group Communications. I’m eager to work with the KG team and to learn about communications in the retail technology industry!

Intern Series: Starting a New Position

Posted on | by Ketner Group

This blog post was written by our intern, Meghan Farrell. 

Starting a new position can be a daunting experience. You don’t know the company culture yet, you have many new faces and names to learn and you aren’t quite sure what an Account Executive even does. These are all common worries that new employees have when starting a new position – and that’s completely normal. However, there are some tips to keep in mind that will help make starting your new job less stressful. Let’s talk about some ways to successfully prepare for starting a new position.

Do Some Digging

Although you probably learned about the position during the interview, it doesn’t hurt to do some digging. Check out the company’s LinkedIn or team page on its website and find someone with a similar position as you. Once you find that person, check out some of the work they have been doing or subjects they have been writing about. This can help you access what you’re in for or topics that might be relevant to learn more about before your start date. At the very least, research some of the publications the company works with or shares on its social platforms and get familiar with the trends in your respective industry. By doing prior research, you will have a better idea of the dialogue that occurs in your new position.

Don’t Be Afraid of the Unknown

Starting a new position usually means doing things you have never done before – and that’s a good thing! You want a job that challenges and pushes you into the unknown because that will help you grow as a professional. You never want to get too comfortable with what you are doing because you then risk getting left behind. Take on some things you aren’t familiar with because getting as much experience as possible is beneficial, even if it doesn’t seem to fit your current role or field. Volunteer to help with clients you haven’t worked with before or projects that are new to you when you have the time. Through taking advantage of these opportunities, you will get familiar with the things the company does on a daily basis.

Confidence is Key

Although you are the new guy or girl at the company, that doesn’t make you less important than other employees. You have the skills and qualities that the job requires and you were chosen over many other applicants. Remember that when you begin your new position. It’s normal to feel like you’re at the bottom of the food chain as the new employee, especially when you’re young, but you have worked hard to be where you are and deserve to be there just as much as everyone else. However, there is a fine line between being confident in yourself and coming off as cocky, so make sure to keep that in mind. You want to let other employees know that you mean business without leaving a bad taste in their mouths because you will be working closely.

There’s No “I” in Team

No matter the position you are starting, you always want to be a team player. While being able to work individually is important, being able to work in a team setting is key and will benefit you throughout your job, especially as the new employee. Employers want to hire people who will increase the value of the organization as a whole, and that can’t be done single handedly. It requires the help and collaboration of many people, and you want to be a part of that. Additionally, the more you network, the more resources you will have as you adjust to your new role.

Hit the Ground Running

Although you may be nervous, the best tactic to start off strong at a new position is to hit the ground running. Find areas that may need improvement within the company and make suggestions on how to make them more frictionless. If there was a program that your previous job used to speed up daily tasks, let your employer know! Do research on ways other companies are doing things and suggest them at the next staff meeting. There are plenty of things you can do that let your employer know you are innovative and want to contribute to the advancement of the company.

As scary as starting a new position can be, it’s ultimately a positive thing and a great opportunity to grow as a professional. So, when you’re walking in on your first day with sweaty palms, remember some of these tips and tricks to get off to a good start. Good luck!

First Annual Groceryshop Brings Down the House in Las Vegas

Posted on | by Ketner Group

In October, Catherine and Adrienne attended Groceryshop, a spinoff of the popular Shoptalk conference organized by the creators of Money20/20. We were joined by our grocery solution provider clients as we learned how the industry is quickly changing.

Catherine’s Take-Aways

The state of innovation and disruption in the grocery world is, in a word, amazing. At Groceryshop, Adrienne and I were lucky to get a front row seat to the fast-moving grocery/brand/CPG train. Let me tell you folks, put your seat belts on, because your favorite retailers and brands are set to change the way we think about grocery shopping.

Not that we have had any doubt as to the “state of the nation” for the grocery industry. We live and breathe these stories every day. But, we were completely blown away (in a good way!) by the amazing case studies and keynote sessions.  Speakers focused on how grocery retailers are pushing the envelope in technology innovation, of course. But, there was heavy emphasis on how leading brands and CPG companies are working hand in hand with their grocery brothers and sisters to make the entire shopping experience refreshing, convenient and engaging.

The general drum beat of the conference seemed to focus so much on brands and CPG and how they are working to set up their own points of sale and working diligently to gather their own customer data to build engagement. On the flip side, there were plenty of sessions that discussed how grocery retailers are using private label brands to help them build more direct brand relationships, and of course, to gather more data.

Adrienne’s Take-Aways

As Catherine attested, the convergence of retail and CPG, was amongst the hottest topics at Groceryshop. But making just as much noise was delivery and robots. If Groceryshop is representative of the broader industry, no one doubts it’s time for grocers to implement online. However, it’s still up for debate as how to best pick and fulfill orders to ensure they end up in the hands of happy customers.

Some lofty ideas for both picking and delivery were offered in the way of robots. During a keynote, Luke Jensen, CEO of Ocado, mesmerized the audience with a video of the company’s uniquely designed warehouses. In the video, a carefully orchestrated system of robots runs on a system of grids to perfectly pick customer orders. On that same stage, Albertsons announced a new partnership with Takeoff Technologies to provide picking robotics for the grocer’s warehouses.

On the delivery side, the question was bigger than just robots. Some companies like udelv proposed autonomous vehicles as the answer. But, many grocers aren’t ready to give up control to machines. They’re still trying to figure out if they should use their own people resources or partner with a third-party delivery provider. Throughout the show, speakers presented the benefits to both options. To me, innovators like Deliv, who announced $40 million in funding, stood out for its revolutionary crowd-sourced approach to delivery. Whatever the answers, grocers need to find a way to get product into the hands of customers, fast.

Take-Aways from the Groceryshop Stage

We could literally write a 10-page blog about Groceryshop, but we’ll leave you with a few quotes from the sessions. We encourage you to read what our friends at RIS News and Supermarket News had to say about this event.

On online grocery and how to make it profitable:

“It is a challenge to not fall in the trap of not throwing a lot of capital on engagement platforms without making it sustainable. As you improve the relevance of the offering, you change the nature of the engagement. We see more digital customers spending more time in stores, because the two are complimentary. Overall, it is important to improve the quality and efficiency of the operations, and improve engagement with customers.” – Yael Cosset, Kroger’s chief digital officer

On attracting customers who are not brand loyal:

“You have to have a great product. From a design standpoint, you want to create products that people are proud to use. As well, the overall end-to-end customer experience must be on point, from the unboxing, the web site experience and the retail environment.” – Andy Katz Mayfied, Harry’s co-founder and CEO

On how big CPG is to Instacart’s business:

“CPG is such an exciting and fast-growing area of opportunity for us – we are seeing 200% growth year on year in that business. We will be investing a lot in CPG, but it will only be successful in the spirit of partnerships with retailers and CPGs.” – Apoorva Mehta, founder and CEO

ketner-group-communications-logo-master

Ketner Group Seeking a Spring 2019 Intern

Posted on | by Ketner Group

Ketner Group is currently seeking a driven, hard-working intern for the Spring 2019 semester to support our team, with the possibility of an extended offer as a summer intern. The paid internship begins in January 2019, offering a flexible schedule of 15-20 hours per week. Between collaborating with our energetic and creative team and gaining real-world agency experience supporting our B2B clients, the intern will have many opportunities for growth.

Qualifications:

  • Entering or currently in junior or senior year of undergraduate studies
  • Possess strong writing and communication skills
  • Willingness to work independently in a fast-paced environment
  • Organized and detail-oriented
  • Previous public relations and/or communications internship experience is required, preferably with an agency
  • Ability to learn quickly and adapt to our team’s work culture

Responsibilities will include:

  • Researching media and analysts
  • Editing and/or writing client press releases and marketing materials
  • Managing editorial opportunities
  • Compiling award and speaking calendar
  • Building media lists
  • Crafting blog content for clients and internal use
  • Developing social media posts for client and internal use
  • Participating in staff meetings
  • Assisting with other duties as assigned

Application instructions: 

Please send a resume and cover letter, along with writing samples, to Mariana Fischbach at [email protected]; no phone calls, please.

MarCom Awards

Ketner Group Takes Home the Gold…and Platinum MarCom Awards!

Posted on | by Ketner Group

This blog post has been provided by our intern, Meghan Farrell.

It’s been a very exciting few weeks over here at Ketner Group Communications, and it just keeps getting better! Last week the MarCom Awards named us gold and platinum winners for client campaigns.

Our founder and president, Jeff Ketner, shared his excitement about the agency’s recognition and his gratitude for the KG team:

“We’re proud to receive platinum and gold awards in such a prestigious competition. It’s a testimony to the strategic and creative thinking of our team, and we’re thrilled to be recognized.”

So, what are the MarCom Awards?

The MarCom Awards international creative competition recognizes outstanding achievement by marketing and communication professionals. Entries and winners range from individual communicators to media conglomerates, Fortune 500 companies, corporate marketing and communication departments, advertising agencies, PR firms, design shops, production companies and freelancers.

The competition has grown to perhaps the largest of its kind in the world, with approximately 6,000 entrants, with 15% winning platinum and 20% winning gold awards.

The MarCom Award program is administered and judged by the Association of Marketing and Communication Professionals (AMCP), an organization of several thousand creative professionals worldwide. The Association oversees awards and recognition programs, provides judges, and sets standards for industry excellence. As part of its mission, AMCP fosters and supports the efforts of creative professionals who contribute their unique talents to public service and charitable organizations.

A gold-medal eBook

Ketner Group was recognized as a gold winner for the eBook “Health-Conscious Retail,”created for Symphony RetailAI, a global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers. Health is an emerging market trend that grocers must pursue proactively – this eBook helps them to understand health-conscious customers, and how health and wellness needs should inform the retailer’s strategy.

As we’ve found, eBooks like these help B2B vendors create an authentic brand identity and authority among their target audience. Building and distributing content such as this leads to greater engagement and the opportunity to expand existing and prospective relationships.

Social media marketing goes platinum

Ketner Group was also recognized as a platinum winner for its content marketing campaign created for PlumSlice, a cloud-native provider of product workflow automation for enterprise process optimization. The program included sponsored social media promotion of curated thought leadership blogs to highly targeted audiences, emphasizing PlumSlice’s unique approach to improving retailers’ efficiency and profitability in an omni-channel commerce environment.

Staying atop the charts

With our recent name change (Ketner Group Communications), new website, and our “investigative” video release – receiving gold and platinum really was the icing on the cake for a successful month at Ketner Group. Between the MarCom Awards win and our recognition as a finalist for “Best Company Culture” in the 2018 Greater Austin Business Awards, we are wrapping up this year with strong results. As we enter 2019, we will to continue to innovate and produce high-impact work for our clients; whether it receives an award or not doesn’t ultimately matter – but hey, it doesn’t hurt!

Influencer Insights: CJ Johnson

Posted on | by Ketner Group

CJ Johnson is an award-winning photographer and content creator, a GQ Insider and Google Next-Gen Policy Leader, and a well-known “brand guru.” We wanted to learn more about his process and asked for his perspective on the state of influencer marketing.

KG: How do you as a social influencer create partnerships, and what is your criteria before aligning yourself to an opportunity?

Typically, I say yes to partnerships or sponsored opportunities with brands if it’s an industry I’m knowledgeable about and interested in already. That’s important. Then, I want to be sure the ROI makes sense and is beneficial to me and my time. More and more, I’m starting to explore social causes, too. Creating these partnerships varies – some come organically my way, others I reach out to. If my goals are aligned with those of the brand or cause, then it’s off to the races.

KG: Recently there have been headlines about consumers feeling “influencer fatigue,” as they voice feelings about inauthentic content. How should you and other social media influencers respond to this sentiment?

CJ: Influencers who are frustrated or misunderstood by this discussion are feeling a bit judged. There is always room for improvement – everyone can agree on that. The “fatigue” mentioned is stemming from every influencer trying to compete with one another, and the inauthenticity is felt because of a lack of imagination as people copy each other. To help the state of influencer marketing, people need to be more educated about this industry and there also needs to be a culture that fosters more creativity.

Additionally, a more standard pay structure would help influencers understand their market value and how to better negotiate their pay. Right now, influencers – and the brands they collaborate with – are in the dark with what the market asks for. It’s a bit all over the place. Someone with 100k followers on Instagram can demand $1,500 per post while someone else can ask for $500, and both parties don’t even know the real value of either ask.

KG: You say there needs to be more education on the industry. In what ways do you see that playing out?

CJ: For content creators and influencers, there needs to be a clear understanding of professional etiquette, the deliverables they’ll create for companies they collaborate with, and their overall value as a business. On the other side of this, companies need to understand what really incentivizes these content creators and influencers. It’s not just about free stuff or monetary value. Content creators and influencers honestly care about their messaging and the impact they’ll make on their community. With every collaboration there is a lot more risk involved than you’d think.

That’s just the tip of the iceberg. There’s so much more to learn on both sides of the aisle. We’ll see more workshops, webinars and events that will center around these topics in the future, for sure.

KG: Do you think the influencer space is becoming too cluttered?  Is there still room for individuals to make their mark and curate authentic community online?

CJ: For every article that talks about the pitfalls of influencer marketing, I see another that talks about how fast it’s growing into a lucrative sector. Two things stick out to me. First, the critiques often come from someone who is attempting to be an influencer, someone who is frustrated with not being recognized, even possibly experiencing a bit of “FOMO” (fear of missing out). The second thing is a difference in audience perception due to the influencer strategy – one sees content from influencers as annoying advertisements, and the other has no idea they’re looking at an ad in the first place. In any case, I think transparency and authenticity is key to growth and success in influencer marketing.

Even if it’s cluttered, it’s a growing industry. Influencer marketing used to be a thing only a few people were doing online, and now there’s an upcoming generation whose sole goal it is to grow up and be an online influencer. I don’t necessarily think it’s a bubble waiting to burst – I think of influencer marketing as evolving just as the acting or entrepreneur industries have done.

KG: What is your advice to companies considering influencer marketing as a part of their strategy?

CJ: First, consider why you need it in the first place, and then what your goals will be. Too many times, I see companies that “heard from a friend” or are following a competitor that is growing quickly because of influencer marketing, so they want in too. But that can lead to unrealistic expectations or experimenting without quite understanding the value of an influencer. So, please recognize the “why” before you begin. Secondly, you need to understand there are several strategies with influencer marketing now, including:

  • Getting as many influencers on board as possible
  • Recruiting a smaller number of influencers to act as brand ambassadors
  • A combination of the above for a specific limited campaign
  • One-off influencer-promoted posts
  • Repurposed influencer content and posts

When you know which plan fits your goals, set aside the time to do authentic research. Yes, there are automated tools and databases, but it might be smart to also have a team-member (here’s looking at you, interns) do some research on influencers that fit your criteria. After researching, make sure your collaborative efforts bring as much value and long-term relationships as possible. Again, influencer marketing is incredibly impactful and a lot more cost-effective than people give it credit for.

We enjoy following CJ online and think you might too. Learn more about what he’s up to by visiting his Twitter or Instagram.

Intern Series: Career Fairs

Posted on | by Ketner Group

This blog post has been provided by our intern, Meghan Farrell.

It’s that time of the year again, a day that can fill students with dread – the career fair. Getting dressed up in our slacks and uncomfortable shoes, printing out (hopefully enough) resumes for everyone we speak to and waiting in line nervously, wondering how to stand out from the other hundred plus students in attendance, are just a few things we worry about. But career fairs shouldn’t be something you avoid. These events can be the perfect opportunity to meet your future employer and get meaningful networking experience. And with UT’s Moody College of Communications Career Fair on September 26, we thought it would be the perfect time to roll out some advice on how to tackle these opportunities.

Do Some Research

It’s okay if you don’t recognize every company attending the career fair. However, doing some research ahead of time on the businesses in attendance is imperative, even ones that might not necessarily be on your radar. This is one of the only opportunities where all of these businesses will be in the same place, so make the most of it and explore your options fully. While you don’t need to know every detail about each company, it makes a big difference when you are familiar with what they do. Visit their website or blog and get an idea of the type of work they do. You can ask them about a certain client or case study, or an open position they have listed; this will show that you didn’t come unprepared. It demonstrates that you are interested in what they do and have taken the time to learn about them beforehand. As you wait in those long lines to speak to someone, bring along notes to review so when it’s your turn to shine, you have lots of ammo for the conversation. On top of that, some colleges provide information on every company that will be in attendance on their app, so see if your school offers it and use it to your advantage!

Dress the Part

“Dress for the job you want, not the job you have” may sound cliché or lame, but it can make or break a company’s first impression of you. The representatives at each booth came dressed for the part, so you should too. While formal business attire has become less common for employees today, it still plays a part in making a lasting impression on prospective employers. They want to see that you made the effort to get ready for the event, take your career seriously, and that if hired, you would be able to dress professionally. UT also requires that you arrive in professional dress, so don’t make the mistake of preparing for the career fair only to be asked to leave because you showed up in jeans.

Exchange Information

It can be awkward deciding the right time to give someone your resume or business card, but recruiters want them! Even if it turns out you don’t qualify for the position, ask them to hold onto your resume in case something opens up. That company may be looking for someone for a position in the future and remember you and think, “Wow, this person I met at the UT career fair would be perfect for this role, let me go find their resume and contact them.” You worked hard on those materials so hand them out! Even ask for their card; they probably have a stack of about 200 in their office so I’m sure they would love to get rid of one.

Follow Up

A very important step that many students forget is to follow up after the career fair. If you had a particularly memorable or exciting conversation with someone, go ahead and shoot them an email explaining how great it was to meet them. This will lead to the beginning of a professional relationship with that person, and even if you don’t end up working together, it’s always beneficial to have another contact in your field. Even if you felt like the conversation didn’t go so well or was a bit awkward, contact them anyways. It never hurts to let them know you appreciated speaking with them, because at the end of the day they took the time out of their schedule to be at the career fair, too.

Take A Deep Breath

Career fairs can be very nerve-racking, but at the end of the day they are an amazing opportunity to learn about the companies in your area. They give you valuable pitching experience, something that is very beneficial in our field, and provide insight into the real working world. If you want to get hired, you are going to need to learn to vouch for yourself, so get out there and tell these employers why you would be valuable to their company. You have a lot to offer as a young professional, so take a deep breath and take that bull that is the career fair by the horns.

Greater Austin Business Awards – Here We Come!

Posted on | by Ketner Group

This blog post has been provided by our intern, Meghan Farrell.

We are thrilled to announce that Ketner Group Communications has been selected as a finalist for the Company Culture category of the Greater Austin Business Awards!

The competition is designed to honor excellence in business and recognize companies and organizations in the Austin region for achievements, community contributions and milestones. The Greater Austin Business Awards is one of the largest award and networking events in Central Texas, bringing together about 1,000 business leaders, entrepreneurs, organizations, government officials and regional chambers.

The culture at Ketner Group Communications is one of the many things that makes us unique, so we are proud of being named as a finalist in the Company Culture category. This award is presented to an organization that fosters a creative, collaborative company culture that is sustainable and retains employees – and that describes us perfectly.

Work-Life Balance

Ketner Group believes that having a healthy work-life balance is incredibly important. We offer flexible schedules and provide the opportunity to work from home, or virtually anywhere (even Ireland and Bali!), as our staff needs. Employees are encouraged to take time off when necessary, including much-needed vacations. It’s important to us that our employees are working at a comfortable pace while still producing incredible PR work for our clients. We love to include fun events during the week such as Taco Tuesdays, Wake Up Wednesday coffee runs, company lunches to celebrate big and small victories, and, of course, to celebrate any and all type of food/drink “days” (i.e. National Pizza Day) to keep our team motivated and morale high. Our motto is “work hard, play hard and be nice to people,” which we believe is the reason why our employees love working here, and our clients love working with us!

This healthy work/life balance encourages our employees to stick with Ketner Group for the long haul. On average, employees have stayed at the agency 4 to 5 years, which is way above average for PR agencies, and we’re working hard to make Ketner Group an ideal place for employees to spend the bulk of their career. Our SVP and partner Catherine Seeds will be celebrating her 17-year anniversary at the agency in November.

Professional Development

We believe professional growth is very important. Each employee is highly encouraged to contribute to outside professional organizations and community programs. To that end, each employee has a yearly budget for professional development. This allows them to travel/attend PR industry events, take classes to learn a specific skill set or anything else that will help them grow and develop as a PR professional.

Team Work Makes the Dream Work

At Ketner Group every opinion is not only listened to, but encouraged, no matter the rank or seniority of the person. Not just for client work, but for new business, company culture, process improvement, investment areas – literally anything. We encourage bold thinking and risk-taking. We think it’s important for all of our employees to know that they are heard and are an important part of why Ketner Group is the way it is. We believe in our team 100% so if a team member has an idea, we’ll always listen — and more often than not, we’ll act on it.

We are very excited and honored to be named a finalist for the Greater Austin Business Awards. Winners will be announced on Aug. 30 at the JW Marriot Austin!